Store Manager - El Corte Ingles (M/W)

Position

About us:

To prepare for the future, we look to the past. As a new reality sets in at KENZO, Artistic Director Nigo reconnects with the values entrenched in the early beginnings of the Maison: designer fashion created for real life, imbued with the playful urbanity of Kenzo Takada’s timeless legacy. A creative exchange, KENZO becomes an evolving dialogue between the pop culture of the founder’s heritage and the street culture inherent to Nigo.

Job responsibilities

A business and client developer:
Lead relevant business analysis to implement action plans (VM, products, commercial operations, etc.) to achieve revenue and profitability ambitions
Communicate high quality feedback and reporting to HQ and/or team
Attract, recruit, develop clients (ensure a perfect welcoming and full support of the customer journey)
Know and monitor business environment including local competition
Develop local client data base, contribute to events success and drive individual performance through KPIs analysis (individual and global)

A talent and people developer:
Identify and recruit talents
Assess, develop and promote talents (individual development plans for the team)
Empower and challenge the team (morning briefing, monthly one to one and feedback, individual and collective objectives, coaching, etc.) in coherence with the qualitative and quantitative ambitions of the Maison.
Ensure the autonomy of the team to guarantee a business continuity at any time

A leader:
Lead by example (adopt and irreproachable behavior and remain faithful to the brand image)
Adaptability and flexibility (work effectively in any situation while accompanying change within the Maison, learn to manage complexity and deal with objections)
Know the company’s organization and develop and effective network
Entrepreneurial and solution-oriented mindset

A brand promoter (Clients):
Promote the culture of Kenzo Paris internally and externally (master Kenzo Paris strategy to become a privilege interlocutor, develop relations with business partners – personal shoppers, personal stylists, etc.)
Ensure that the standards of the Point of Sales uphold brand image (VM, cleaning, maintenance, etc.)
Develop a deep fashion culture and awareness (products, fashion trends and competitors)

A process manager:
Ensure that all the processes follow local regulations (HR, security and safety), Store HandBook, CSR
Suggest improvements for current processes to ensure efficiency and effectiveness

Profile

3+ years’ experience in a luxury retail environment, with a minimum of 2 years directly managing people.
Entrepreneurial perspective and ability to succeed in fast changing environments.
Ability to analyze selling reports and identify business trends and opportunities.
Proven experience driving positive customer interactions.
Strong verbal and written communication skills and excellent organizational skills.
Passion to inspire and influence a team with a high level of integrity and professionalism.
Flexibility to work a retail schedule including evenings, weekends and holidays.

*This position is open to people with disability*

KENZO
MAISON

Kenzo has been infusing positive energy and contagious freedom for half a century by boldly proclaiming a polychrome, daring and borderless fashion that celebrates nature and cultural diversity. Founded in Paris in 1970 by Kenzo Takada, who opened his first boutique in Galerie Vivienne in Paris, the House continues to cultivate and reinterpret codes that make it unique with dynamic modernity: a mix of prints and harmony of refined colors and an exuberant and sophisticated creativity imbued with optimism and impertinence.
In September 2021 Kenzo embarked on a new chapter in its history with the naming of Nigo as the House’s new Artistic Director.