Stewarding Supervisor (Temporary, 18 months)

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

 

About the Application Process: 

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Assist with the leading, coaching, organization and development of the Supervisory Committee and Colleagues within the stewarding department. He/she will report to the Directory of Stewarding with any problems, concerns, suggestions and/or comments. Ensure that all employees understand their duties and their responsibilities while maintaining the high standards of the hotel.

• Maintenance of the high quality of service standards required by the hotel
• Ensuring a smooth day to day operation of the stewarding department
• Assist in inventory of china, glassware and silverware
• Ensure loss and breakage of china, glassware and silverware is kept to a minimum
• Assist with the determination of daily staff requirements
• Organize staff in relation to business for each outlet, ensure punctuality and ensure that staff follow safety procedures for clothing and work habits
• Assist with storage and issuance of supplies
• To foster and ensure open communication with kitchen, banquets and all other departments involved with a function
• Follow all health and safety rules as outlined by the department and the hotel. Ensures that all ECOSURE standards + processes are completed on a daily basis in his or her area of the department. , this includes but isn’t limited to filling out daily dishwasher | pot washer temperature logs.
• Act as a team leader and motivator to all employees and ensure that the guests and employees are satisfied
• Assist with any other job related tasks
• Actively participate in the health and safety procedures and involve staff
• Supervising of several employees and distributing workload to each
• Ensure that the recycling and health and safety practices are followed in the workplace

• Hotel Management Diploma an asset
• Good understanding of health and safety laws with proven track record including health and safety initiatives
• Strong leader with excellent communication skills and a willingness to get involved with hotel activities

Physical Aspects of Position include but are not limited to the following: 

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

What’s in it for you? 

• The salary range for this position is $65,000 - $70,000. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location. 
• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness, Sustainability, and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

This posting is for an existing vacancy. 

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected] 

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.