State Head - Merchant Acquiring

About the company

FairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.
In alignment with its vision, FairMoney is actively constructing the foremost mobile banking platform and point-of-sale (POS) solution tailored for emerging markets. The journey began with the introduction of a digital microcredit application exclusively available on Android and iOS devices. Today, FairMoney has significantly expanded its range of services, encompassing a comprehensive suite of financial products, such as current accounts, savings accounts, debit cards, and state-of-the-art POS solutions designed to meet the needs of both merchants and agents.FairMoney thrives on its diverse workforce, bringing together talent from over 27 nationalities. This multicultural team drives the company’s mission of reshaping financial services for underserved communities.To gain deeper insights into FairMoney’s pivotal role in reshaping Africa’s financial landscape, we invite you to watch informative video.

The State Head for Large Merchant Acquisition will spearhead the acquisition efforts for high-value merchants across various key sectors, focusing on those with a minimum monthly turnover of N6 million per terminal and N30 million per month.

Key Responsibilities:

• Industry Focus: Lead merchant-acquiring efforts in key sectors, including but not limited to transportation, travel agencies, luxury bus operators, logistics, courier services, and ride-sharing platforms (e.g., Bolt & Uber).
• Relationship Building: Develop robust relationships with top merchants in the targeted sectors, fostering connections with key decision-makers.
• Team Management: Oversee a team of Key Account Managers responsible for acquiring and managing large merchants within the designated verticals.
• Network Development: Leverage an extensive network to identify opportunities, understand merchant needs, and promote the organization’s solutions for mutual satisfaction.
• Industry Engagement: Actively participate in industry-related events to expand relationships with key merchants, staying updated on sector trends and challenges.
• Association Partnerships: Collaborate with major associations within the targeted verticals to facilitate merchant acquisition and strengthen industry connections.
• Key Account Maintenance: Manage relationships with key accounts, ensuring their satisfaction and promptly addressing any concerns.
• Complaint Resolution: Timely resolution of merchant complaints, ensuring high customer satisfaction.
• Network Expansion: Continuously build networks within the assigned verticals, identifying new opportunities for merchant acquisition.
• Product Knowledge: Develop a comprehensive understanding of the organization's products and services, guiding others and effectively communicating value propositions to merchants.

Requirements:
• Bachelor’s Degree in Sales and Marketing or related fields.
• 8-10 years of experience in Merchant Business within Fintech or a Commercial Bank, with a focus on managing large merchants.
• Strong communication and interpersonal skills.
• Proven track record of success in key account management, preferably within the fintech industry.
• Experience in managing high-performing sales teams.
• Flexibility, result-oriented mindset, and a strong work ethic.
• Self-motivated and capable of working independently to meet and exceed sales targets.
• Previous experience in Customer Service is a plus.

Benefits:
• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development

Recruitment Process:

• A screening call with a member of the recruitment team for 30 minutes.
• Technical interview with the hiring manager for 30 to 60 minutes.