Staff System Engineer（Server Management)

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position: Staff System Engineer

What will you do?

• Server and Storage Management: Install, configure, and manage physical and virtual servers, storage systems, and related hardware.

• Virtualization: Implement and manage virtualization technologies including VMware, Hyper-V, and other relevant platforms.

• Cloud Migration: Assist in the migration of services from cloud environments (AWS) to on-premises infrastructure.

• Configuration and Maintenance: Perform configuration, maintenance, and troubleshooting of servers, storage, and network components.

• POC Servers: Configure and manage Proof of Concept (POC) servers for testing and validation purposes.

• Technology Gap Analysis: Identify and address technology gaps in current configurations and recommend improvements.

• Automation: Develop and implement automation scripts and tools for infrastructure deployment and management.

• VDI Management: Manage Virtual Desktop Infrastructure (VDI) environments, ensuring optimal performance and user experience.

• Documentation: Maintain detailed technical documentation for all configurations, processes, and procedures.

• Compliance and Security: Ensure all systems comply with security policies and standards, and maintain system integrity.

• Performance Monitoring: Monitor system performance and utilization, and implement necessary optimizations.

• Collaboration: Work closely with the IT Infrastructure Architect (L7-1) to support strategic initiatives and future planning.

Technical Expertise:

• Private Cloud: Experience with private cloud platforms such as OpenStack, KVM, and VMware vCloud suite.

• Infrastructure Services: Enable the design, planning, implementation, integration, configuration, and production support of infrastructure services across the IT workspace.

• Functional Analysis: Perform functional analysis, timeline analysis, and requirements allocation to evaluate compliance of system specifications with customer requirements.

• Efficiency Improvements: Analyze the effectiveness and efficiency of infrastructure program procedures and processes, and develop/recommend improvements.

• Problem Investigation: Investigate problems in infrastructure and services, and assist with the implementation of agreed remedies and preventative measures.

• Maintenance and Migration: Contribute to the planning and implementation of maintenance, migration, and installation work, ensuring system integrity and security.

• System Reviews: Perform system reviews of client environments and prepare findings documents outlining short and long-term strategies.

• Project Delivery: Define, document, and be responsible for the delivery of infrastructure projects or sub-projects.

• Utilization Monitoring: Use tools to monitor infrastructure component utilization and performance statistics with regards to agreed SLAs.

• System Information Maintenance: Maintain and document system information in line with compliance requirements and quality assurance standards.

• Hardware & Software Lifecycle: Monitor hardware and software lifecycles and capacity.

• Cost Optimization: Support cost optimization and ensure appropriate licensing.

• Technical Documentation: Develop and maintain technical documentation, including system architecture and design documentation.

• Innovative Problem Solving: Use innovative approaches to solve complex problems.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

https://www.coupang.jobs/privacy-policy/​