Staff Software Engineer - Credit Account Servicing

As Marqeta’s Staff Software Engineer, you will autonomously deliver ongoing business impact across a team, product capability, or technical system. You will own and deliver bi-annual/annual goals for your team, be an expert at identifying the right solutions to solve ambiguous, open-ended problems that require tough prioritization, and define technical solutions or efficient operational processes that level up your team. You will be a strong leader within your team with your impact beginning to extend outside your team and will increasingly optimize beyond just your team by driving cross-team or cross-discipline initiatives.

The Account Servicing team in Credit Engineering is responsible for the end-to-end servicing of a credit account throughout its lifecycle. The team owns and operates key domains including payments, delinquency, collections, disputes, and credit bureau reporting to ensure accurate, compliant, and timely handling of all servicing events. It builds and maintains the foundational workflows and operational systems that protect portfolio health, support risk and regulatory requirements, and provide a seamless servicing experience for customers and cardholders. The team is highly collaborative and execution focused, with an ongoing commitment to expanding core capabilities that support the evolving needs of credit issuers and the broader Credit platform.

At Marqeta, participation in a rotational on-call pager duty is a required part of the software engineering role. The specifics of the rotation may vary by team, depending on team size and structure, and will be discussed further during the interview process.

We work Flexible First. This role can be performed remotely within Ontario or British Columbia, Canada. We’d love for you to join us!

Learn more about our Product and Engineering team

The Impact You’ll Have

• Lead: Play a key role in setting strategy and provide technical leadership on high-impact projects.

• Collaborate: Work closely with cross-functional peers and stakeholders to establish alignment and clarity around project goals, roadmaps and deliverablesGrow: Influence, coach, and mentor a distributed team of engineers.

• Build: Define, deliver, and maintain large projects, often involving cross-team dependencies.

Who You Are

• 8+ years of relevant experience with a Bachelor’s degree; or 6 years of experience with a Master's degree; or a PhD with 3 years experience. In lieu of a degree, 11+ years of relevant experience may suffice.

• Experience building a deep understanding of business needs and translating them into scalable, efficient, and secure software architectures.

• Expertise in at least one programming language, with a strong awareness of the ecosystem of tools and libraries supporting it, preferably Java.

• Experience building strong relationships in a remote setting, ability to lead and mentor fellow engineers.

• Experience maintaining and supporting a highly available and accurate cloud-based distributed system.

• Experience with microservices architecture.

• Strong ability to present clear and concise messages tailored to various audiences; able to communicate in a clear, concise, and respectful manner both verbally and in writing.

Nice-To-Haves

• Experience with scaling large, transactional systems

• Experience with payments or the Fintech space

• Experience with AWS

• Experience with Spring Boot

Typical Process

• Application submission

• Recruiter video call

• Coding interview

• Hiring Manager Interview

• Virtual “Onsite” consisting of 3-4, 45-60 minute rounds

• Offer!

This position is for an existing vacancy.

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 156,800 - 196,000

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options

• Flexible vacation time

• Retirement savings program with company contribution

• Equity in a publicly-traded company

• Monthly stipend to support our remote work model

• Annual “development dollars” to support our people growth and development

• Family-forming benefits and up to 20 weeks of Parental Leave