Staff Software Development Engineer in Test, Cloud Service Security Efficacy

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the role

The Security Services organization is responsible for building core security products and features, such as Data Loss Prevention, web security, IPS, Malware and Threat Prevention, and Breach and Anomaly Detection. We apply artificial intelligence and machine learning technologies across the Netskope cloud security platform. As part of the Security Services organization, the security efficacy team is responsible for continuous enhancement and enrichment of our threat intelligence, and security infrastructure capabilities.

What’s in it for you

As a member of the security services team you will play a key role in the design, development and operation of the security services that power the Netskope Security Cloud. You will work across development, research and product management teams to craft innovative solutions to the most challenging problems our customers face, and use your passion for and expertise in threat protection, malware detection, web security and network security to help drive the continued evolution of our market-leading products. If you live and breathe cloud security the way we do, we would like to hear from you.

What you will be doing

• Develop expertise in our AI security solutions, and use that expertise and your experience to help design and qualify the solution as a whole, including UI and API;

• Contribute to building a flexible and scalable test automation solution;

• Help reproduce the customer issue and help respond customer request;

• Develop innovative ways to smartly measure, monitor & report application and infrastructure health;

• Work closely with the design and development team to help ensure an amazing user experience;

• Help create and implement quality processes and requirements;

• Work closely with the team to replicate customer environments and use cases;

• Identify and communicate risks about our releases. Look beyond your specific area of responsibility and ensure our solutions deliver value to our customers;

• Be able to own and make quality decisions for the solution;

• Own the release and be a customer advocate;

Required skills and experience

• 8+ years of experience in the field of SDET track record showing that you are a highly motivated individual, capable of coming up with creative, innovative and working solutions in a collaborative environment;

• Proficient in at least one of these programming languages: Python, Java, Go-Lang;

• Proficient in at least one of public cloud technologies such as AWS, GCP and Azure and familiar with cloud infrastructure configuration/operation;

• Strong troubleshooting and problem-solving skills with the ability to perform in-depth root cause analysis to support efficient issue resolution;

• Knowledge of CI/CD systems. Experience with Jenkins and Github actions.

• Experience building test automation frameworks;

• Strong knowledge of linux systems;

• Experience with Databases (SQL and NoSQL), Messaging queue system and big data processing technologies is a big plus;

• Experience with UI/API testing is a big plus;

• Comfortable with ambiguity and taking the initiative regarding issues and decisions;

• Experience to leverage AI tool to write test case is plus;

• Experience in malware detection industry is plus;

Education

• BSCS or equivalent required, MSCS or equivalent strongly preferred

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