Staff Site Reliability Engineer Storage

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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⭐ Mission
Your mission is to ensure the reliability, resilience, and safe operations of Qonto’s critical storage systems (PostgreSQL, Kafka, Redis), while progressively evolving them toward a seamless Platform-as-a-Service experience for our developers. Working closely with Damien, our Storage Lead, you will protect the "keys to the vault"—client data and funds—ensuring our infrastructure meets the highest resilience standards as Qonto scales and prepares to become a bank.

👩‍💻🧑‍💻 As a Staff SRE at Qonto, you will

• Assess the resilience maturity of our current Kafka and Redis stacks, identify key risks, and propose a clear, business-aligned improvement roadmap during your first 3 months.

• Deliver concrete improvements on disaster recovery (DR) readiness, safe upgrades, alerting, and capacity planning with visible impact on our production.

• Act as an internal consultant for our backend and product engineering teams, leading design reviews, providing guidance, and enabling them to use storage systems efficiently.

• Respond to and lead high-severity incidents on critical stateful infrastructure, maintaining calm under pressure, mitigating impact rapidly, and communicating clearly.

• Drive a platform engineering mindset by building automation, tooling, and APIs to improve the developer experience and prepare our infrastructure for the future of AI-operated systems.

🤔 What you can expect

• High-Stakes Context: You will take on a critical role managing the integrity of client data in a fully remote, distributed team across France, at a time when we are elevating our systems to meet banking-grade resilience standards as Qonto transitions to becoming a fully licensed bank.

• Methodologies and Time Split: We value autonomy and focus. You can expect to spend ~50% of your time on deep, structural projects, ~25% on operational maintenance and incident response, and ~25% on "glue work" consulting with engineering teams.

• Impactful Challenges: Because we are looking for a Staff-level expert to bring a fresh perspective, we will give you the space and trust to diagnose, reshape and elevate our resilience strategies on our core distributed caching and messaging layers (Kafka and Redis)

• Tools we use: You will work heavily with Kafka (MSK), Redis (ElastiCache), PostgreSQL, AWS, Terraform, and Kubernetes.

🤝 About your future manager: Your future manager will be Damien, Lead SRE Storage.

His background?

Damien grew from SRE to Lead at Qonto, where he helped expand the Storage team and shaped its vision. With roots in data engineering, he brings a strong customer-first mindset: infrastructure isn't just about running systems, it's about making them seamless for developers.

What does he bring to the team?

Damien sets clear targets, provides high autonomy, and is deeply invested in helping his team members grow technically and take on new challenges. He is results-oriented and holds the team to high standards. Expect ownership, rigor, proactive communication and the trust and support to do your best work.

🏅 About You

• Experience: You have strong, hands-on experience operating distributed infrastructure and stateful systems at scale in production, particularly Kafka (MSK) and Redis (ElastiCache).

• SRE Mastery: You master core reliability fundamentals, including disaster recovery (DR) planning, incident management, observability, and capacity planning.

• Platform Mindset: You have a track record of treating infrastructure as a product, building automation (IaC), tooling, or DBaaS-like solutions that improve the developer experience.

• Autonomy & Rigor: You are highly rigorous and detail-oriented, capable of independently navigating complex, evolving production environments legacy environments, anticipating risks, and making safe decisions during major incidents.

• Communication: You act as a trusted partner, able to translate complex infrastructure constraints into clear guidance for backend engineers and other stakeholders.

At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

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On average, our hiring process lasts 20 working days. More information on our candidate journey here

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🔒 Your security matters to us

Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.

If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])