Staff Program Manager

We are Bugcrowd. Since 2012, we’ve been empowering organizations to take back control and stay ahead of threat actors by uniting the collective ingenuity and expertise of our customers and trusted alliance of elite hackers, with our patented data and AI-powered Security Knowledge Platform™. Our network of hackers brings diverse expertise to uncover hidden weaknesses, adapting swiftly to evolving threats, even against zero-day exploits. With unmatched scalability and adaptability, our data and AI-driven CrowdMatch™ technology in our platform finds the perfect talent for your unique fight. We aim to create a new era of modern crowdsourced security that outpaces threat actors. Unleash the ingenuity of the hacker community with Bugcrowd, visit www.bugcrowd.com. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others.

Job Summary:
We are looking for a staff program manager with experience in driving program, project, and release management of enterprise-class software and internet scale technology platforms.

Essential Duties and Responsibilities:

As a staff Program Manager at Bugcrowd, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify and mitigate risks, manage project schedules, and communicate clearly with cross-functional leaders and teams across the company. You're equally comfortable explaining your analyses and recommendations to executives as you are discussing the technical, scope, and schedule tradeoffs in product development with engineers and product managers. Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.

Responsibilities

• Provide software development and project management, cross-functional coordination, and inter/intra team communications to fulfill the objectives of Bugcrowd’s SDLC and deliver outstanding program outcomes.

• Build / nurture trusted relationships with stakeholders balancing expectations for transparency and accountability with individual integrity, respect, and the realities of operating in a fiercely competitive market that demands adaptive resiliency.

• Work closely with Software Engineers, Engineering leaders, Product Managers and other teams across geographies (US, IN, AUS) to get high-quality products and features through the software development lifecycle (build, test and release on time).

• Manage project schedules, mitigate risks, identify possible issues / remedies, and clearly communicate them to stakeholders in a timely fashion.

• Take responsibility for release schedules and milestones, keeping up a high velocity in a fast-paced environment.

• Help with organizational functions such as hiring, team communication, engagement across insourced and outsourced engineering teams.

Education, Experience, Knowledge, Skills, and Abilities:

• Bachelor's degree in engineering, computer science or relevant field, or equivalent practical experience.

• 8+ years of experience in technical program management.

• 8+ years of experience in agile teams building enterprise SaaS applications, Software Engineering, Software Infrastructure Engineering, Security, Big Data and Analytics, or Cloud computing.

• 5+ years of experience working across a globally distributed, and highly integrated team of engineers, engineering leaders, product managers and other cross-functional organizations such as marketing, sales, operations and infrastructure.

Working Conditions and Physical Requirements

The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.

Sitting and / or standing - Must be able to remain in a stationary position 50% of the time

Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.

Work Environment - Primarily remote, with occasional in-person presence as needed.

ADA Statement:

Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at [email protected].

Culture

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.

• We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.

• Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Equal Employment Opportunity:

Bugcrowd is EOE, Disability/Age Employer.

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Apply at: https://www.bugcrowd.com/about/careers/