Staff Product Manager - Viewer Experience

JOB SUMMARY:
As a Staff Product Manager, you'll work closely with senior product peers to shape a dynamic product strategy that nurtures consumer, business, and product goals. You will design engaging customer experiences for emerging markets, creating smooth and captivating journeys that weave entertainment and payments seamlessly into everyday life. Drawing on key insights, you will inspire the development of innovative features while promoting a collaborative and inclusive team environment for exceptional streaming experiences.

ABOUT THE TEAM:
At JioHotstar, we're on a mission to deliver delightful experiences to our 500+ million customers across the globe. Our technology spans 25+ countries, with more on the horizon. The Viewer Experience (VX) org is at the heart of how millions discover, engage with, and fall in love with our platform. We own the end-to-end user journey—from first app launch to daily habit loops—across Search, Personalization, Watch Experience, Interactivity, and more. We blend world-class engineering, ML, design, and data to deliver a seamless, personalized, and engaging OTT experience at massive scale. If you're passionate about building immersive, intelligent, and performant user experiences that delight a billion users, join us in shaping the future of streaming.

REPORTING TO: Senior Principal Group Product Manager

KEY RESPONSIBILITIES::
• Conduct thorough research and analysis to generate actionable insights and determine ROI
• Translate abstract problem statements into clear requirements by assessing market trends and shifts
• Influence roadmaps within and outside the functional area to enhance the overall ecosystem
• Collaborate effectively with cross-functional teams, contributing to roadmaps and prioritization beyond the immediate domain
• Show agility in responding to external signals, enabling swift roadmap adjustments, and ensuring transparent communication of impacts
• Take ownership of at least one key KPI that directly aligns with Product Objectives and Key Results
• Develop deep expertise in at least one functional area, driving strategic advancements through innovation and transformation
• Actively participate in team-building initiatives, including contributing to hiring processes

SKILLS & ATTRIBUTES FOR SUCCESS::
• Communicate clearly and effectively, with precise articulation and logical progression of ideas
• Apply structured frameworks and logical thinking to address complex problems, asking the right questions for deeper understanding
• Demonstrate a diverse range of ideas and prioritize effectively, focusing on the impact of decisions
• Leverage a data-driven mindset to derive insights from metrics and make well-informed product decisions
• Show strong user empathy, using structured problem-solving to address pain points through hypothesis-building and solution development
• Benchmark competitors and validate findings through experimentation, maintaining high standards for product roadmap inclusion
• Confidently tackle ambiguous problems with minimal supervision, taking decisive action across the organization
• Foster a collaborative, respectful work environment, open to feedback, while mentoring junior PMs to success and effectively influencing without formal authority

PREFERRED EDUCATION & EXPERIENCE::
• Bachelors/Masters degree or equivalent preferred. Minimum 7+ years of experience with at least 5 years of experience in product management

About Us
Perched firmly at the nucleus of spellbinding content and innovative technology, JioStar is a leading global media & entertainment company that is reimagining the way audiences consume entertainment and sports. Its television network and streaming service together reach more than 750 million viewers every week, igniting the dreams and aspirations of hundreds of million people across geographies.

JioStar is an equal opportunity employer. The company values diversity and its mission is to create a workplace where everyone can bring their authentic selves to work. The company ensures that the work environment is free from any discrimination against persons with disabilities, gender, gender identity and any other characteristics or status that is legally protected.