Staff Product Designer

Our Mission and Opportunity

Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban.

Our Team

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally.

Who You Are

You’re a Staff Product Designer who brings clarity, momentum, and strong product judgment to complex problem spaces. You lead through influence, align teams around a shared vision, and help the organization make better decisions, faster.

You combine deep customer empathy with systems thinking, using both to shape strategy and elevate execution across multiple teams and initiatives. You’re comfortable making tradeoffs, navigating ambiguity, and pushing work toward outcomes that matter for educators. You raise the bar for design quality not just through your craft, but through the standards you set and the clarity you bring.

What You’ll Do

• Own design strategy and execution across critical Education product areas, driving cohesion and quality across multiple teams and initiatives

• Create clarity in ambiguous problem spaces by defining vision, framing tradeoffs, and aligning partners around a shared direction

• Lead AI-first exploration and delivery, shaping how emerging technologies are translated into responsible, scalable product experiences for educators

• Influence prioritization and decision-making across Education and Core pods, unblocking teams and accelerating progress without formal authority

• Set and uphold a high bar for design craft, speed, and product thinking; raise quality through mentorship, feedback, and example

• Partner deeply with product, engineering, and research leadership to uncover insights, define strategy, and deliver outcomes that move educator impact metrics

• Evolve brightwheel’s design systems, patterns, and practices to reduce complexity and scale high-quality decision-making

What You’ve Done

• 8+ years of experience as a product designer, with a track record of driving strategy, execution, and quality across multiple teams or product lines.

• Shipped high-impact product experiences across complex, multi-surface systems, often spanning multiple teams or product lines

• Led ambiguous, zero-to-one or transformation initiatives by defining vision, aligning stakeholders, and driving execution end-to-end with urgency

• Demonstrated strong product judgment and craft excellence, consistently balancing user needs, business goals, and technical constraints

• Influenced roadmap direction and product decisions through close partnership with product, engineering, and executives

• Acted as a force multiplier within a design organization by mentoring designers, raising quality standards, and shaping team culture

• Designed and shipped across mobile and web platforms, maintaining cohesion and usability at scale

• Leveraged AI to improve personal and organizational workflows and decision-making, while shaping and shipping AI-powered product experiences for customers

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to [email protected]. Thank you for helping us keep our applicant community safe.