Staff ML/AI/Data Technical Product Manager

About Us:

Live experiences help people cross today’s digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that’s bringing us together. To fulfill Gametime’s mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.

With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.

Role Purpose

As the Staff Technical PM for Data and Applied ML, you sit at the intersection of product vision and engineering execution. You will be the "bridge" that translates complex product goals into technical requirements for our data and machine learning teams. Your mission is to build the intelligent infrastructure—ranking algorithms, recommendation engines, and experimentation platforms—that creates a seamless, personalized experience for every Gametime fan.

Key Responsibilities

Applied ML & Personalization Roadmap

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Model Productization: Partner with Applied ML engineers to define the requirements for discovery and ranking algorithms. You determine the "what" (e.g., personalized event feeds) while they build the "how."

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Feature Engineering Strategy: Identify and prioritize the data signals (user intent, historical behavior, market urgency) that will improve model accuracy and conversion.

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Business Impact: Establish KPIs for ensuring that the roadmap translates directly into business growth.

Technical Infrastructure & Experimentation

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Experimentation Platform (XP): Act as the Product Owner for our internal experimentation tools. Define the technical requirements for automated triggering, variance reduction, and real-time result calculation.

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Tracking & Schema Design: Collaborate with Engineering to design and enforce a robust event-tracking schema. You ensure that our data "source of truth" is clean, scalable, and built for complex analysis.

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Data Product Lifecycle: Manage the lifecycle of data products from ingestion and dbt transformation to final consumption in the app or ML models.

Strategic Technical Partnership

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XFN Liaison: Serve as the technical translator between the Data/ML teams and the core Product, Design, and Engineering (PDE) squads.

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Buy vs. Build: Lead the evaluation of third-party technical vendors (CDPs, ML Ops tools, Analytics stacks) vs. building proprietary in-house solutions.

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Stakeholder Alignment: Work with the XFN Stakeholders to ensure the technical data roadmap is synced with other teams.

What Skills & Experience Do You Bring?

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Experience: 10+ years as a Technical PM, Data Product Manager, or Data Scientist with a heavy focus on product shipping.

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Technical Depth: You can "speak engineer." You are comfortable discussing APIs, model latency, training-serving skew, and data pipeline orchestration (Airflow/dbt).

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ML Fluency: Solid understanding of machine learning fundamentals (Supervised vs. Unsupervised, Collaborative Filtering, Neural Networks) and how to evaluate model success.

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Analytical Power: Expert SQL. You don't wait for a report; you dive into the data yourself to validate a technical hypothesis.

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Product Sense: You understand that technical excellence is useless if it doesn't solve a fan's problem. You prioritize technical debt vs. new features with a "value-first" mindset.

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Education: Degree in Computer Science, Engineering, Data Science, or a related technical field.

What We can Offer:

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Flexible PTO

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Competitive salary & equity package

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Monthly Gametime credits for any event ($1,200/yr)

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Medical, dental, & vision insurance

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Life insurance and disability benefits

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Diverse Family-forming benefits through Carrot Fertility

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401k, HSA, pre-tax savings programs

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Company off-sites and meet-ups

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Wellness programs

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Tenure recognition

At Gametime pay ranges are subject to change and assigned to a job based on specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.

United States - Pay Range
$212,500—$250,000 USD

Gametime is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.