Staff HR Technology Analyst

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov Public Service Platform to operate efficiently, adapt to change, and strengthen the public trust. Category-leading products include enterprise asset management, procurement and contract management, accounting and budgeting, billing and revenue management, permitting and licensing, and transparency and open data. These solutions come together in the OpenGov ERP, allowing public sector organizations to focus on priorities and deliver maximum ROI with every dollar and decision in sync. Learn about OpenGov’s mission to power more effective and accountable government and the vision of high-performance government for every community at OpenGov.com.

Job Summary:

The Staff HR Technology Analyst is responsible for developing, implementing, and maintaining OpenGov’s Workday system, as well as other HR tools and systems that support the collection, access, and use of employee data for business planning and operational activities. The role supports a broad range of HR functions, including manager and employee self-service, compensation, benefits, talent acquisition, talent management, payroll, time tracking, absence management, reporting, and system security.

This role serves as a primary Workday expert and system owner, partnering across HR, Finance, IT, and Legal, to evaluate business needs, design scalable solutions, and deliver a seamless employee experience. The ideal candidate is both strategic and hands-on — comfortable configuring Workday, building complex reports, managing integrations, and leading cross-functional projects that advance OpenGov’s people technology ecosystem.

Responsibilities

• Workday and HR Technology System Administration

• Serve as a primary Workday system owner and subject matter expert, responsible for administration, support, maintenance, and configuration

• Regularly evaluate and improve HR technology processes ensuring alignment with best practices and business needs

• Stay current on Workday releases, HR technology trends, and emerging best practices, bringing forward recommendations for improvement or automation.

• Business Partnership and Solution Design

• Partner with cross-functional teams and system stakeholders to evaluate business needs and recommend system-based solutions

• Consult with client groups to identify system gaps and opportunities, addressed through configuration changes, feature activation, and deployment of new modules

• Project and Change Delivery

• Lead HR technology projects by facilitating alignment meetings, providing regular stakeholder communication, and managing timelines and deliverables

• Coordinate release communications, testing cycles, and change management activities in partnership with HR, IT, and business stakeholders

• Provide functional support for system integrations to ensure successful execution and ongoing reliability

• Reporting, Data, and Integrations

• Design, develop, and deploy reports, dashboards, data extracts, and system interfaces to support business and strategic needs

• Documentation and Enablement

• Maintain documentation of functional requirements, system configurations, business processes and specifications

• Develop and deliver training and enablement materials to help end users understand and maximize system functionality

Requirements and Preferred Experience

• Education and Experience

• Bachelor’s degree or equivalent practical experience

• 8 to 12 years of Human Resources technology experience with strong functional and technical depth

• HR Technology and Systems Expertise

• 2+ years of hands-on Workday system administration and configuration experience; experience deploying Workday preferred

• Highly experienced supporting Workday across multiple functional areas, including core HR, payroll, time tracking, benefits, compensation, and talent systems

• Experience supporting HR technology release management, including evaluating vendor updates, coordinating testing, and planning deployments

• Experience supporting system integrations, data extracts, and interfaces

• Strong proficiency in Workday report writing

• Completion of Workday-related training; certifications preferred

• AI, Automation, and Emerging Technology

• Demonstrated interest in researching, evaluating, and applying AI-enabled capabilities within HR technology platforms

• Ability to translate emerging technologies, including AI and automation, into practical, business-ready solutions

• Ability to apply sound judgment when introducing AI-enabled functionality, with attention to data privacy, security, compliance, and responsible use

• Project Delivery and Ways of Working

• Strong project management skills with the ability to manage multiple priorities and deadlines

• Detail-oriented team player with strong problem-solving, collaboration, time management, and organizational skills

• Communication, Tools, and Professional Judgment

• Ability to communicate clearly and effectively with stakeholders at all levels of the organization

• Experience using Google Workspace is a plus

• Exhibits sound judgment, discretion, and confidentiality when handling sensitive information

Culture and Ways of Working

The ideal candidate demonstrates the following traits and behaviors:

• Mission-driven and impact-oriented. You are motivated by work that strengthens public trust and improves government effectiveness.

• Ownership mindset. You do what you say you will do, take responsibility for outcomes, and follow through.

• Bias for action. You move work forward with urgency, make informed decisions, and execute.

• Customer-focused problem solver. You challenge the status quo and design solutions that deliver real business impact.

• Curious and growth-oriented. You are curious about emerging technologies, including AI, and about why things are done the way they are. You seek to understand the broader business context and propose solutions that make sense for the company, not just the system.

• Clear and direct communicator. You communicate openly, give and receive feedback thoughtfully, and surface issues early.

• Collaborative team player. You work as part of a team, share credit, and value collective success.

• Practical optimist about AI. You are excited about AI’s potential and approach it with both imagination and responsibility, focused on real value today and readiness for what’s next.

Compensation:

Chicago, IL: $160,000 - $185,000

On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance.

The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location.

Why OpenGov?

A Mission That Matters.

At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust.  Some people say this is boring.  We think it’s the core of our democracy.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.