Staff Engineer (Adobe Campaign Adobe Real-Time CDP)

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That's where you come in!

Requirements:

• 7+ years of hands-on experience with Adobe Real-Time CDP
• Strong understanding of customer data management, data modeling, and data governance principles
• Experience with data integration, APIs, and cloud-based architectures
• Proven track record of successfully implementing and maintaining large-scale Adobe projects
• Excellent problem-solving skills, with the ability to troubleshoot complex technical issues
• Strong communication and collaboration skills, with experience working with cross-functional teams
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Adobe Certified Expert in Real-Time CDP is a plus
• Migration from Adobe Campaign Classic from v7 to v8 will be added advantage
• Implement IP warming strategies to ensure optimal email deliverability and reduce spam filters will be added advantage

Responsibilities:

• Designing, Implementing, and Maintaining Adobe Real-Time Customer Data Platform (RT-CDP)
• Working closely with Marketing, Analytics, Business, RHQs and IT teams to ensure seamless data integration, technical enhancements, and customer experience orchestration.
• Develop and execute complex data integration solutions between Adobe RT-CDP and other systems.
• Create and manage schemas, segments, and data sources within Adobe RT-CDP.
• Create and configure XDM (Experience Data Model) schemas, datasets, and identities to enable consistent data management across channels
• Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements
• Utilize Query Service in CDP to create custom queries, aggregate data, and generate insights
• Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into CDP
• Set up new destinations in CDP, such as Adobe Campaign Classic
• Design, implement, and maintain Adobe Real-Time CDP, including data ingestion, profiling, and segmentation and technical enhancements
• Develop and maintain data models, schemas to support customer data management and analysis
• Experience with data integration, APIs, and cloud-based architectures
• Collaborate with stakeholders to gather requirements, design solutions, and implement new features and functionalities
• Troubleshoot issues, perform root cause analysis, and resolve technical problems in Adobe CDP
• Ensure data quality, integrity, and compliance with organizational standards and regulatory requirements (Data Governance)
• Stay up-to-date with Adobe product roadmaps, releases, and best practices, applying knowledge to continuously improve the Adobe stack
• Mentor junior team members, providing guidance and training on Adobe CDP
• Utilize Query Service in CDP to create custom queries, aggregate data, and generate insights
• Configure new data sources, such as CRM, ERP, or social media platforms, to ingest into CDP
• Set up new destinations in CDP, such as Adobe Campaign Classic

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.