Staff Data Analyst, Marketplace Insights

About CookUnity:

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

About the Role

Data Analysts are the people who form a marriage of minds with product, marketing and commercial managers and provide them the insights they need to drive improvements in their products. They explore data, create impactful visualizations and visualization and design and analyze experiments to fuel team learning and innovation. Over time, as both the learning needs and the analysts' understanding of how to address them mature, they build their understanding into self-service insights dashboards that enable learnings to be generated without the direct support of data professionals. This creates the opportunity to go deeper on other areas. It’s a role where mastery in metric setting, visualization, data storytelling, experimentation and partnering come together to facilitate team measurement and learningwithin their daily rhythms.

What you’ll do in 12 months

• Transform our understanding of how users discover and order food through behavioral insights: Collaborate with Marketplace and Menu teams to understand user behaviors and drivers behind their interactions with our platform. Uncover patterns and trends in menu discovery, evaluation and ordering actions, informing the improvement of the marketplace experience. Success will be measured by the number of insights that have led to improvements in user experience and engagement metrics, resulting in increased customer satisfaction and retention.

• Enable self-service insights where you can: Develop intuitive, interactive data visualizations in Tableau that empower stakeholders to easily explore and understand key metrics and trends. Create storytelling narratives within the dashboard that guide users through the data, enabling them to derive actionable insights independently. Success will be measured by the adoption of the dashboard among stakeholders and the frequency of use in decision-making processes, indicating improved data literacy.

• Define metrics and customer segments to gain further insights: Define relevant metric frameworks (behavioral and performance) and user segmentations that align to the learning goals of the team. Work with the product teams to prove your segmentations can be used to build more personalized customer experience. Success will be measured by the change in metrics as a result of improved feature targeting, prioritization and personalization.

• Help with the product teams scale up early testing and controlled experiments: Design, support execution of and analyze (semi-)controlled experiments. Leverage platforms to enable self-serve conclusions about success, but provide hands on support to understand in-test behaviors. Produce learnings and work closely with user experience researchers to help the product teams understand the why of their successes and failures. Success will be measured by the number of major product features where roll out and full development is evidenced through early testing and light touch experimentation.

• Map and clearly articulate our learning needs: Work with Product, User Research, and UX teams to understand the user and commercial challenges in their product area, converting into clearly articulated learning goals and roadmaps. Proactively identify new unknown learning needs that can inform product direction and improve the user experience. Success will be measured by the number of product iterations and innovations that successfully move the product team's success metrics, as a result of your insights.

• Drive data creation to maximize observability of user behaviors in the marketplace: Collaborate with engineering teams to implement robust data collection strategies, ensuring comprehensive tracking of marketplace interactions and behaviors. Define target schemas and work with engineers to implement common schemas design principles and conventions as needed to maintain data quality and integrity at source. Success will be achieved by ensuring complete and accurate data collection, enabling a clear understanding of Marketplace performance through well-defined and reliable data sources.

• Be a multiplier for other analysts in the team: Help the mid and senior engineers in the team make stretch improvements in their already strong code quality and analytical problem solving. Be the strongest insights producer in the team and the data vizard that everyone looks to for tips on how to improve their own analytics practices. Success will be measured by both the observable growth in the team (e.g. more impactful insights, more self-service insights enabled) and the direct feedback you get from them about the positive impact you’re having on their practices.

Core Competencies

• High autonomy in partnering with non technical stakeholders

• HIgh autonomy in executing to produce insights with data (e.g. SQL, Tableau, Python, dbt)

• High agency and growth mindset

Year of experience

• 7-10 years in similar analyst roles, with a pattern of high achievement

Benefits

💸 Get paid in USD.

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more, through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

A quick note for all candidates
We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

• Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com

• Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.

• We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.

• We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.

If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.