Staff Curriculum Manager, Autonomy (R4319)

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With nine offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. 

Job Description:
We’re looking for a Technical Curriculum Developer to join the Hivemind Customer Engagement team — a highly skilled communicator who can transform complex AI and autonomy concepts into clear, accessible, and engaging content for our customers and internal users.
This role sits at the intersection of engineering, product, and training, ensuring that every release of Hivemind is supported by world-class documentation and learning materials. You’ll play a pivotal role in helping customers understand, deploy, and maximize the value of Shield AI’s autonomy software.
The ideal candidate combines deep technical writing experience with training development expertise, particularly for software or AI-driven systems.

What you'll do::
Develop and maintain customer-facing training documentation for Hivemind software releases, APIs, autonomy workflows, and mission configurations Design and deliver training materials (e-learning modules, video tutorials, reference guides, release briefings) to support engineers, and customer success teams Collaborate with Product, Engineering, and Customer Success to translate complex autonomy features into clear and actionable learning content Build scalable enablement programs for customers and Shield AI employees Establish and maintain documentation standards, templates, and content libraries across the organization Work closely with Product Marketing and Customer Engagement to ensure release documentation aligns with customer communications and field readiness. Manage content repositories and version control Continuously improve content based on feedback, usage metrics, and evolving product capabilities. Participate in release readiness reviews (RRRs) to gather technical details and ensure external-facing material (XROs) aligns with Shield AI’s standards for clarity and impact.

Required qualifications::
Bachelor’s degree in Technical Communication, Instructional Design, Computer Science, or related field 7+ years of experience of related experience in a software or technology environment (AI, defense, robotics, or aerospace preferred) Demonstrated experience developing training or enablement materials for complex technical systems Ability to interpret and simplify software architecture, API documentation, and AI workflows for diverse audiences Expertise in technical writing tools and content management systems (Adobe Premiere Pro, MadCap Flare [SA1]  ) Strong written communication skills with a proven ability to tell stories through technical content Experience collaborating cross-functionally with engineering, product, and customer success Excellent organization and attention to detail in version control and release management Proficiency in using GenAI tools like ChatGPT, Gemini, ElevenLabs etc.

Preferred qualifications::
Background in autonomy, robotics, AI systems, or mission autonomy software Experience with Learning Management Systems (LMS) such as Litmos and the development of SCORM courses Familiarity with Agile workflows and documentation best practices within sprint cycles Experience creating or supporting External Release Overview (XRO) and Release Readiness Review (RRR) documentation

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Full-time regular employee offer package:
Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package:
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.

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Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.