Staff Content Designer

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Opportunity

We're looking for a senior Content Designer leader to help scale our efforts to evolve our discipline and elevate our craft.

You'll take ownership of key projects and lead content initiatives to delight users and drive business goals. You'll work to optimize our standards and workflows to improve the quality of our messaging and increase team-wide efficiency. You'll mentor other content designers and play an active role in their growth and development. You'll also build relationships and collaborate with key stakeholders across various departments, including Product Management, Product Design, Marketing, User Research, Engineering, and Globalization.

What You’ll Be Doing

•
Partner with Product Management and Product Design to plan, design, and deliver world class experiences for our users.

•
Create and scale content and messaging strategies that serve the needs of our users and drives key business goals.

•
Develop frameworks, guidelines, and processes to improve content quality and increase workflow efficiency.

•
Analyze our products and services end-to-end, and find opportunities to optimize our product experience.

•
Incorporate user research, data, and metrics into content decisions, and help elevate our process for quantifying the impact of our work.

•
Mentor other CDs by sharing your experiences and best practices, and providing insightful feedback that helps them improve their work.

What We Look For In You

•
Minimum of 8+ years of experience leading content design

•
Proven track record of fostering collaboration with stakeholders from Product Management, Product Design, Marketing, User Research, Engineering, and Globalization.

•
Strong user empathy and advocacy, and an ability to bridge the gap with business goals.

•
Ability to adapt quickly and work with a global team across different timezones in a fast-paced environment

•
Familiarity working with compliance and legal teams, and navigating complex regulatory requirements.

•
Experience managing or mentoring content designers.

•
Experience defining, tracking, and reporting on content metrics and an ability to quantify content design impact

•
A portfolio or selection of writing samples and past work to share.

•
Familiarity with common design software and content management systems.

Nice to Haves

•
Ability to understand and communicate in Mandarin.

•
Passion for cryptocurrency and familiarity with consumer financial products

OKX Statement:

OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

•
The salary range for this position is $214,666 - $268,333

•
The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.

#LI-SHONE #LI-HYBRID

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.