Staff Backend Engineer, Developer Experience (Ruby)

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An overview of this role

As a Staff Backend Engineer in the Developer Experience group, you’ll work cross-functionally to help us identify and improve the engineering experience across GitLab’s internal engineering teams. We’re at a pivotal time in transforming our testing approach and development experience to enable engineers to deliver high-quality code efficiently and with confidence.

About the team

Our Developer Experience group currently has six globally distributed teams of Backend Engineers and Software Engineers in Test. In this role, you’ll work across our entire group to identify and remove the biggest points of friction that affect development at GitLab. You’ll split your time between hands-on coding in Ruby and Go, designing scalable solutions, and helping every team deliver. You’ll also be instrumental in shaping our engineering culture across GitLab.

This is a highly visible role with strong company-wide support. You’ll be instrumental in shifting our culture and practices toward a cohesive Developer Experience Platform strategy, backed by buy-in and appetite for change.

What you’ll do

• Drive Technical Excellence Across Teams: Provide hands-on engineering contributions and technical leadership across six Developer Experience teams, jumping in to unblock critical work or accelerate high-impact initiatives.

• Champion Engineering Needs: Partner with engineering teams across GitLab to identify pain points, gather feedback, and translate day-to-day frustrations into actionable improvements for the Developer Experience roadmap.

• Transform Testing at Scale: Help us modernize our testing to support GitLab's growth and ensure engineers have fast, reliable tools that catch issues early without slowing them down.

• Optimize CI/CD Pipelines: Reduce merge and CI friction by building workflows that deliver fast, actionable feedback and help engineers iterate confidently and ship faster.

• Break Down Systemic Bottlenecks: Collaborate with Platform, Product, and Infrastructure teams to identify and eliminate the architectural and process friction that slows down development.

• Shape Engineering Culture: Foster a culture of continuous learning, inclusion, and improvement, where great developer experience is a shared value across the organization.

What you’ll bring

• Deep experience with developer tooling, DevEx strategies, and testing frameworks at scale.

• Experience leading platform or transformation initiatives across multiple teams.

• Proven ability to influence without authority and collaborate across functions.

• Familiarity with DevOps workflows and CI/CD pipelines.

• Strong written and verbal communication skills in a remote-first environment.

• A product mindset with a passion for empowering developers.

• Alignment with GitLab values, especially collaboration, iteration, and transparency.

How GitLab will support you

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.