Sr. Training Operations Manager

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.

About the Role: Saviynt University team is seeking an experienced Training Operations Manager to support the growthof a rapidly expanding global technical training and certification organization. This role will beresponsible for overseeing training operations, managing revenue tracking for customer trainingprograms, and delivering actionable insights through training and certification metrics reporting.The Training Operations Manager will partner closely with cross-functional stakeholders to ensureefficient delivery of training programs, manage key operational processes within the LearningManagement System (LMS), and lead multiple content development and operational initiatives. Theideal candidate combines strong analytical capabilities, operational excellence, and project managementskills to drive scalable training operations in a fast-paced environment

WHAT YOU WILL DOING:
Training Operations & Program Management• Oversee the operational delivery of global customer training programs, ensuring seamlesscoordination across teams and stakeholders.• Manage and administer training programs within the Learning Management System (LMS),including course setup, scheduling, enrolment management, and learner communications.• Coordinate with internal teams and external stakeholders to plan and execute instructor-led andvirtual training sessions

Revenue Tracking & Financial Coordination• Manage and track revenue associated with global customer training offerings.• Collaborate with finance and business teams to ensure accurate reporting, reconciliation, andforecasting of training program revenue

Data Analytics & Reporting• Develop and maintain dashboards and reports to track key training and certification metrics.• Utilize Tableau and other analytics tools to generate insights and support data-driven decision-making for leadership and stakeholders.• Monitor performance indicators such as training utilization, certification outcomes, learnerengagement, and revenue performance

Project Management & Content Development• Lead and manage cross-functional content development and operational improvement projects.• Facilitate regular project status meetings and scrum calls to track deliverables, resolve issues,and maintain timelines.• Identify opportunities to streamline training processes and improve operational efficiency

Stakeholder Engagement• Collaborate with global stakeholders across product, engineering, customer success, andtraining teams to align training initiatives with business objectives.• Ensure effective communication and coordination across distributed teams.x`

WHAT YOU BRING:
• 8+ years of experience in Training Operations, Learning & Development, Technical Enablement,or Learning Experience Design.• Strong experience managing and administering Learning Management Systems (LMS) in fast-paced, high-growth environments.• Experience developing Tableau dashboards and data-driven reports.• Understanding of technical training programs, certification programs, or technical educationservices.• Strong communication and stakeholder management skills.• Ability to manage multiple priorities and deliver results under tight deadlines.• Bachelor’s degree or equivalent professional experience.

If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):

> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy

Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!

Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.