Sr.Technical Support Executive

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: April 21, 2016

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Quick Summary

Senior Technical Support Executive with strong technical skills and excellent customer service skills required. Experience in IT support and customer service is a must. Ability to work in a fast-paced environment and handle multiple tasks simultaneously is also required.

Required Skills

Customer Service Technical Support Diagnosis Sales Incentives Shift Management

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

We are hiring Sr. Technical Support Executive for our organization.

Candidate will receive inbound calls from international customer.

Provide them technical support by diagnosing the Issue and suggesting the Annual Service plans and Software. Close the sales and achieve the target.

Salary 1st of Every Month.

100% Attendance Incentives.

Loyalty Bonus Rs. 5000 every year

Lucrative Incentives

Paid leaves every year.

Referral Bonus.

Fixed Salary

Shifts

Morning 10.30 am to 8.30 pm

Night 8.30 pm to 6.30 am

shifts are fixed

HS/Any Graduate

All your information will be kept confidential according to EEO guidelines.

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