Sr. Specialist Special Projects & Performance

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Role Summary

Talabat Iraq is seeking a data-driven and solution-oriented Senior Specialist, Special Projects & Performance to support and lead high-impact initiatives that accelerate business growth, enhance operational efficiency, and drive profitability. Based in Erbil and reporting to the Senior Manager, Special Projects & Performance, this role will oversee the planning, execution, and performance tracking of strategic projects across the business, while providing strong analytical support to senior stakeholders.

This role demands a strong command of SQL and related data languages, dashboard-building expertise in Tableau and Looker, and a highly analytical mindset with the ability to turn data into clear, actionable insights.

What's On Your Plate?

Strategic Project Management:

• Drive the execution of cross-functional initiatives across product, partnerships, operations, and commercial strategy, ensuring alignment with business priorities and KPIs.

Scoping & Execution:

• Develop project scopes, timelines, and deliverables. Coordinate execution with relevant stakeholders, ensuring timely and effective delivery.

Data Analysis & Reporting:

• Utilize SQL and other data tools to extract, manipulate, and analyze large datasets to support business cases, monitor performance, and identify improvement opportunities.

Dashboard Development:

• Build and maintain interactive dashboards using Looker and Tableau to enable real-time visibility into performance metrics, business trends, and operational effectiveness.

Performance Management:

• Track key business indicators and report progress to leadership. Drive data-informed decision-making by translating complex datasets into clear, actionable insights.
• Cross-Functional Collaboration:
• Work closely with commercial, operations, finance, and regional teams to support project planning, execution, and alignment across business units.

Process Optimization:

• Identify and recommend process improvements across functions. Support cost-reduction efforts and drive efficiencies across business operations.

Travel Flexibility:

• Travel across Iraq (including Baghdad, KRI, and other regions) as required based on project and business needs.

• Bachelor’s degree in Business, Engineering, Computer Science, Economics, or a related field; MBA is a plus.
• 3–5 years of hands-on experience in project management, business performance, data analytics, or consulting within high-growth industries (e.g., tech, e-commerce, logistics).
• Strong command of SQL and familiarity with data querying languages (e.g., BigQuery, Snowflake, Python for data analysis is a plus).
• Demonstrated experience in building and maintaining dashboards in Looker and Tableau.
• High level of numerical and analytical acumen with the ability to interpret complex data and present it in a business-friendly format.
• Proven experience in managing multiple projects simultaneously with clear structure, discipline, and attention to detail.
• Strong communication and stakeholder management skills, with the ability to influence across functional and cultural lines.
• Project management certification (e.g., PMP, Agile) is a plus.
• Fluent in English; proficiency in Arabic and/or Kurdish is a plus.