Sr. Specialist People Operations - (6 month Maternity Cover)

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

 

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.

 

We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.

 

Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.

Provide the delivery of proactive and flexible people services by providing relevant and appropriate people support to the executive team, managers and employees, whilst driving best practices and ensuring compliance with all company procedure, policies and employment legislation.

Key Responsibilities:

1. HR Operations:

• Manage the end-to-end employee lifecycle, including onboarding, offboarding, and internal transfers.

• Maintain accurate employee records and ensure data integrity in HRIS systems.

• Process payroll changes, benefits administration, and compliance documentation.

2. Employee Engagement & Experience:

• Support the design and execution of initiatives that enhance employee engagement, well-being, and satisfaction.

• Coordinate employee surveys, analyze results, and recommend actionable insights.

• Plan and execute events, celebrations, and recognition programs to foster a positive workplace culture.

3. Talent Development:

• Assist with performance management processes, ensuring alignment with company goals.

• Coordinate training and development programs to support employee growth.

• Partner with managers to provide guidance on career development and succession planning.

4. HR Metrics & Reporting:

• Generate regular and ad hoc HR reports to track key metrics such as turnover, headcount, and engagement.

• Use data-driven insights to recommend process improvements and inform decision-making.

5. Collaboration:

Serve as a trusted resource for employees and managers, offering advice and resolving concerns effectively.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2-4 years of experience in HR operations or a related role, preferably in a fast-paced tech or service industry.
• Strong knowledge of Workday HRIS systems.
• Familiarity with labor laws and regulations relevant to.
• Excellent organizational skills with a keen eye for detail.
• Strong interpersonal and communication skills with a focus on employee-centric solutions.
• Ability to manage multiple priorities and adapt to changing business needs.
• Passion for fostering an inclusive and dynamic workplace culture.