Sr. Specialist Distribution Center

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Operational Insight: 

- Understand and analyze Distribution Center (DC) operations to bridge process requirements with technical solutions effectively.

- Translate DC team's process requirements into actionable technical task for DH and MSD vendor team

Technical Experience: 

- Fulfill role of WMS knowledge expert for warehouse management system implementation through all project phases from requirements gathering/analysis through go-live support and hypercare.

- MSD WMS application experience is advantageous for navigating and implementing solutions

- Including understanding various modules like item inbounding, outbounding, and reporting.

Technical Vendor Collaboration: 

- Work with 3rd-party WMS vendors to develop effective solutions, communicate feature requirements, stage testing, and conduct UAT Testing.

- Participate in integration meetings with technical teams to help determine specifications relative to integration mapping and product configuration.

- Assist in the development of test plans, data, and cycles to ensure that all requirements identified in the requirements gathering phase will be validated.

Documentation Proficiency: 

- Have strong documentation skills, particularly in creating process and training documents. 

- Develop SLAs and SOPs for feature usage, bug reporting, and system issues FAQs.

- Document any new applicable functional requirements as necessary for enhancements to core products to meet scope of proposed solution.

- Create and update training materials as needed.

DH System Integration: 

- Work with DH product team to ensure seamless integration and alignment for new product development

- WMS Integration SME - Drive UAT/Go Live timelines and actual testing to ensure 3pl meets DH standards

Process Compliance: 

- Ensure DC team follows correct processes in on-ground operations and MSD postings to avoid matching errors.

- Manage the slow/overstock and non-moving inventory through generated reports to limit any potential loss and report to the DC’s of inventory changes

- Analyze and investigate system transactions, inventory data entry etc to ensure overall accuracy

Launch new DCs:

- RFQ for 3PL vendors, vendor capability assessment

- Vendor Technical capability assessment for WMS

- Build DC projections on cost/capacity

- Finalize new DC 3PL Vendors in alignment with Local team

- 5+ years of experience in a fast-paced environment

- Bachelor's degree is a requirement, but Master's degree is a plus

- 2-3 years of experience utilizing a major WMS platform such as MSD 360, Manhattan, etc.

- Extremely organized and process-driven; Lean Six Sigma certification preferred

- Comprehensive understanding of warehouse operations and WMS applications, with hands on experience with Microsoft dynamics strongly preferred

- Analytical skill set demonstrated by an advanced proficiency in GSheet, MS Excel, Data studio

- Strong problem solving abilities 

- Good stakeholder management skills across levels and functions

- Strong written and verbal communication skills