Sr. Solution Engineer - APAC

Overview

As a GIS subject matter expert, you’re a natural at identifying the right analysis tools for the problem at hand. Not only do you create innovative solutions, you talk about solutions in ways that get others excited about the power of GIS technology. Join an account team and advise customers in the APAC region on their most complex business challenges. Leverage your problem-solving skills to demonstrate the value of GIS and how it finds unique patterns, trends, and understanding.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

• Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue.

• Be an expert. Be a technical leader of Esri technology as well as a subject matter expert of various industries. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers. Understand an organization’s business structure, associated workflows, third party business systems, and integration points. Share knowledge and coach new team members on best practices.

• Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs.

• Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Present at large conferences and executive engagements.

Requirements

• 5+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications

• 3+ years of experience in various industries

• Broad knowledge of ArcGIS from an IT context (such as hardware, storage, security, networking, web services, virtualization, cloud computing)

• Demonstrated experience in technical consulting and conceptual solution design

• Understanding of sales and business development processes

• Ability to troubleshoot client issues related to Esri application deployment and system architecture

• Experience with geodatabases and underlying DBMS technology

• Knowledge of cloud computing concepts and environments (Microsoft Azure or AWS)

• Experience integrating software solutions with other business systems including data warehousing, BI, CRM, ERP, and analytics platforms

• Programming and scripting experience with languages such as Python and JavaScript,

• Remarkable presentation, interpersonal, and listening skills

• Mastery of English and other languages as needed (verbal and written)

• Ability to travel domestically or internationally 25-50%

• Bachelor’s degree in geography, computer science, or a related field

Recommended Qualifications

• Experience incorporating real-time information streams with existing GIS data and IT infrastructure

• Knowledge of digitalization strategies that include mobile, IoT, advanced analytics and data science (AI/ML), and imagery

• Master’s degree in geography, computer science, or a related field

Questions about our interview process? We have answers.

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The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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