Sr ServiceNow Developer (CMDB and ITSM )

Cprime

Hyderabad, India Hybrid permanent

Posted: March 12, 2026

Required Skills

Job Description

Cprime brings business into a new light—illuminating possibilities that once seemed hidden. For more than two decades, we’ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally to make transformation clearer, faster, and more human.

Note: Preference will be given to candidates who can join immediately or within a 15–30-day notice period.

Job Overview:
We are seeking a skilled ServiceNow professional (Senior Development experience having 10+ years of exp.) with strong expertise in CMDB and ITSM. The ideal candidate will have hands-on experience in building, customizing, and supporting ServiceNow applications, along with a solid background in Flow Orchestration, integrations, and Studio development.

Key Responsibilities
Design, configure, and maintain CMDB and ITSM modules to support enterprise requirements.
Develop and implement Flow Orchestration for automation and process optimization.
Integrate ServiceNow with third-party applications and services.
Build, customize, and maintain applications using ServiceNow Studio.
Troubleshoot, debug, and resolve technical issues within ServiceNow modules.

Required Skills and Experience
Proven experience working with ServiceNow CMDB and ITSM modules (mandatory).
Strong understanding of Flow Orchestration and automation design.
Hands-on experience in third-party integrations (REST, SOAP, etc.).
Proficiency with ServiceNow Studio for application development.
Good knowledge of ServiceNow best practices, coding standards, and platform governance.
Ability to analyze requirements, translate them into technical solutions, and deliver high-quality outcomes.

Preferred Qualifications
ServiceNow Certified System Administrator (CSA) or higher certifications.
Experience in scripting (JavaScript, Glide APIs).
Exposure to ITIL processes.

Additionally
Strong communication skills
Ability to interact with customer teams directly (e.g. service now developers, process owners)

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