Sr. Recruiting Operations Specialist

Mysten Labs believes that decentralized and open protocols are the bedrock of the internet of value. This is why at Mysten Labs, we are creating foundational infrastructure to accelerate the adoption of decentralized protocols based on blockchain technologies.

The Role

As a Recruiting Operations Specialist at Mysten Labs, you will be a highly impactful contributor responsible for building, running, and continuously improving the operational foundation of our recruiting function.

This role goes well beyond interview scheduling. You’ll own recruiting workflows, systems, data, and tooling, while remaining hands-on in execution. You will partner closely with recruiters, hiring managers, and People Ops to ensure hiring is efficient, data-driven, and delivers an exceptional candidate experience as Mysten scales.

This role is ideal for someone who enjoys being deep in the details, thrives in ambiguity, and wants to grow as a senior IC in recruiting and people operations.

What You’ll Do

Candidate Experience & Journey Ownership

• Own the end-to-end candidate experience across all stages of the hiring lifecycle, from the first interview to the offer stages

• Design and continuously improve candidate-facing touchpoints including interview scheduling, prep materials, communications, and follow-ups

• Act as the single-threaded IC owner for candidate experience standards, ensuring consistency, clarity, and professionalism across teams and roles

• Identify friction points in the candidate journey and implement process or tooling improvements to reduce drop-off and improve satisfaction

Coordination & Execution (High-Complexity)

• Independently manage high-volume and high-complexity interview coordination, including multi-panel, cross-functional, and executive interviews across time zones

• Anticipate scheduling challenges and proactively solve for interviewer availability, candidate constraints, and timeline risks

• Manage candidate logistics such as NDAs, interview confirmations, travel coordination (when applicable), and real-time issue resolution

• Ensure interviews run smoothly and on time, acting as a reliable point of contact for both candidates and internal teams

Measurement & Feedback Loops

• Implement mechanisms to measure candidate experience (e.g., surveys, response times, drop-off analysis)

• Track and analyze candidate experience metrics in partnership with recruiters

• Use insights and feedback to inform process improvements and candidate communication standards

• Ensure consistency and high quality across recruiting processes while adapting to different teams’ needs

ATS Ownership & Systems (Ashby)

• Serve as the primary IC owner and expert for Ashby

• Configure and maintain pipelines, interview plans, scorecards, automations, and reporting

• Partner with recruiters to optimize workflows and ensure data accuracy and system hygiene

• Troubleshoot ATS issues and act as the first line of support for the recruiting team

Data, Reporting & Insights

• Produce regular recruiting reports and dashboards (time-to-hire, funnel conversion, interviewer load, etc.)

• Maintain clean and reliable recruiting data

• Surface insights that help recruiters and leaders make better hiring decisions

• Support ad-hoc analysis requests related to hiring performance and planning

AI & Automation in Recruiting

• Help implement and manage AI-powered tools and automations across recruiting workflows

• Experiment with tools that improve scheduling efficiency, candidate experience, and recruiter productivity

• Partner with recruiters to responsibly incorporate AI into daily workflows

Cross-Functional & Project Work

• Contribute as a hands-on IC to recruiting projects such as onboarding improvements, documentation, and tooling rollouts

• Partner cross-functionally with People Ops, Finance, Legal, and leadership assistants on hiring workflows

What You’ll Have

• 4+ years of experience in recruiting coordination, recruiting operations, HR operations, or a similar role

• Strong interest in Recruiting Operations as a long-term career path

• Highly organized with exceptional attention to detail

• Comfortable managing multiple priorities in a fast-moving environment

• Strong systems and process mindset with the ability to execute independently

• Experience working with an ATS (Ashby strongly preferred)

• Analytical and comfortable working with recruiting data and reports

• Clear, professional communicator (written and verbal)

• Curious about technology and excited by AI and automation in recruiting

• Collaborative, approachable, and service-oriented

Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information.

Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers.

To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!