Sr Quality Assurance Engineer

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Workday Marketplace team is on a mission to build a world-class B2B ecommerce destination for the Workday ecosystem. We are responsible for high-impact experiences for both customers and publishers and integrate with industry-leading platforms like Salesforce, AppDirect, and Coveo. We are looking for a Senior QA Engineer who thrives in a high-energy, 'startup-within-an-enterprise' culture. If you are a strategic thinker passionate about building flawless user experiences and eager to pioneer AI-augmented testing across complex integrations, we want you to help lead our quality transformation.

About the Role

The Sr. Quality Assurance Engineer will develop, modify, and complete software test plans, automated scripts and programs for testing. They debug software products through the use of detailed tests to apply and maintain quality standards for Workday's products. The Sr. QA Engineer will also ensure that system tests are efficiently completed, documented and resolved.

Strategy & Framework Maturity

• Architect a Repeatable Framework: Design and implement a scalable automated testing framework that reduces reliance on manual vendor intervention and increases release velocity.

• Own the Test Environment Ecosystem: Lead the strategy for test account management for the marketplace team, ensuring stable, reusable, and "production-like" data is available to prevent environment-related blockers.

• Define Quality Standards: Establish and enforce "Definition of Done" criteria across the marketplace team, moving the needle from simple bug-finding to holistic quality advocacy.

Cross-Functional Leadership & Coordination

• Manage Dependency Integration: Act as the primary quality liaison between the Marketplace team and dependency technology teams. Coordinate end-to-end (E2E) testing for complex features that span multiple services.

• Partner with PM and Dev: Engage in "Shift-Left" practices by participating in design reviews to identify potential edge cases and interoperability flaws before a single line of code is written.

LiveSite & Observability

• Enhance Production Observability: Partner with dev teams to monitor livesite issues. Use production data to inform and prioritize the regression test suite.

Root Cause Analysis (RCA): Lead the investigation into high-priority production escapes, ensuring that fixes are not only re-tested but that systemic gaps in the test plan are closed.

About You

Basic Qualifications

• 4+ years of experience in software quality assurance engineering, with a proven track record of defining test strategies, executing complex testing efforts, and ensuring high-quality software releases.

• Bachelor’s degree in Computer Science, Engineering, or a related discipline (or equivalent practical experience).

Other Qualifications

• Testing Expertise: Experience in SaaS or IT environments, specifically in maturing automated and manual testing techniques from the ground up.

• AI: experience with AI-augmented testing frameworks, specifically leveraging autonomous AI agents and Generative AI (GenAI) to automate test case generation, self-healing script maintenance, and synthetic data orchestration.

• Automation at Scale: Experience with automation test suites using tools such as Cypress, Selenium, JUnit, Bamboo, or Silk Test.

• Environment & Data Management: Proven ability to troubleshoot and resolve test account and environment issues, ensuring high availability for testing teams.

• Analytical Problem-Solving: Experience analyzing complex system behaviors and interoperability flaws, with the ability to identify and communicate high-risk areas to stakeholders.

Collaboration: Strong ability to partner with PM and Dev teams to align test scripts with business requirements

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].

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