Sr. Principal Technical Consultant

Overview

A Sr. Principal Technical Consultant will partner directly with utility customers, partners, and internal Esri teams to lead the engagement, design, and implementation of advanced ArcGIS enterprise systems—with a specialized focus on Utility Network (UN) and Network Information Management Systems (NIMS)—through significant, unique, and highly complex Professional Services engagements. This role operates at a systems level, bridging Products, Solutions, Services, Sales, and external partners to define what successful, durable utility systems look like at scale. A Sr. Principal Technical Consultant will advise executive sponsors on cost, risk, and organizational impact; guide ArcMap migration strategies; and help shape the evolution of Esri’s Utilities market approach by identifying scalable adoption paths and repeatable delivery models.

Responsibilities

• Lead complex, high-impact Professional Services engagements across Electric Distribution, Gas, and Water utilities, delivering large-scale implementations of ArcGIS Utility Network (UN) and Network Information Management Systems (NIMS) with measurable business outcomes

• Provide strategic direction and consulting expertise for internal Professional Services teams during all phases of ArcGIS implementation including requirements, analysis, design, build/configuration, and deployment

• Operate horizontally across Esri—collaborating with Products, Solutions, Services, Sales, and external partners—to align strategy, define organizational ownership, and drive decisions that optimize for long-term utility system success

• Serve as a strategic advisor to executive stakeholders, partners, and directors, applying sound judgment to guide decision-making and architect innovative, scalable solutions leveraging Esri technology and data

• Build and influence cross-company partnerships, collaborating with external industry experts and internal leaders to drive alignment, unlock new opportunities, and elevate strategic outcomes

• Acting as an expert, advise utility customers on ArcMap migration strategies, system architecture tradeoffs, and adoption paths that balance data fidelity, usability, organizational change management, and long-term sustainability

• Identify and operationalize the value of location intelligence within customer workflows, developing and executing strategies that maximize ROI and drive long-term adoption of Esri solutions

• Provide business development support toward Utilities market growth, including grid modernization, electrification, climate resiliency, and AI readiness initiatives, with new and existing utility customers and partners

• Mentor and develop senior consultants and emerging leaders, elevating consulting excellence, strategic thinking, and enterprise-level delivery capabilities

Requirements

• 15+ years of professional experience in GIS and enterprise consulting

• Proven ability to design, implement, and/or administer enterprise GIS solutions and systems for utility infrastructure, including Utility Network (UN) or Network Information Management Systems (NIMS), leveraging Esri software products

• Evaluate and translate customer's business goals, objectives, and strategies into technical and creative plans and solutions using Esri products

• Demonstrated professional experience in communicating technical ideas effectively and clearly to technical peers, project managers, executive sponsors, and utility industry partners, including translating complex system risks and tradeoffs into business-level framing

• Expert level understanding of Esri software products and how they relate to customers’ needs

• Knowledge of current technology implementation patterns that leverage Esri software products including cloud and service-oriented

• Engage, collaborate, and facilitate with Tier 1 utility customers, Esri partners, and internal cross-divisional teams at executive, program, and technical levels to align on strategy and delivery

• Knowledge of and experience with software engineering and/or robust application development principles and practices

• Bachelor's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

Recommended Qualifications

• Master's degree in Computer Science, Mathematics, Geographic Information Systems (GIS) or related STEM field

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Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$160,680—$300,040 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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