Sr. Marketing Operations Architect

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

We’re looking for a strategically technical Marketing Operations Architect to own the design and long-term integrity of our marketing systems. This role ensures our infrastructure scales intentionally as our go-to-market motion grows more complex. You’ll translate business decisions into durable technical frameworks, evaluate new tools for architectural fit, and define the standards that keep our lifecycle, data, and integrations cohesive. This is a senior IC role and a true thought partner to Marketing Operations leadership.

RESPONSIBILITIES

• Own Marketing’s technical roadmap, ensuring infrastructure evolves intentionally and supports long-term business priorities.

• Design scalable lifecycle, automation, and data frameworks, defining clear implementation requirements prior to engineering execution.

• Evaluate new technologies and capabilities for architectural fit, cross-system impact, and long-term scalability.

• Establish and maintain governance standards across lifecycle stages, data models, and system integrations.

• Translate business and committee decisions (e.g., lifecycle definitions, scoring frameworks) into structured, scalable system designs.

• Identify architectural risks, technical debt, and cross-platform dependencies before they create downstream operational impact.

• Partner with Revenue Operations and Analytics to align data modeling, lifecycle logic, and measurement implementation.

• Review and approve implementation plans to ensure adherence to architectural standards.

• Lead major infrastructure initiatives and new system implementations from design through post-launch evaluation.

• Serve as a senior technical thought partner to Marketing Operations leadership, providing clear tradeoff analysis and scalable solution recommendations.

QUALIFICATIONS

• 8+ years of experience in Marketing Operations, Revenue Operations, or Marketing Technology, including ownership of complex system design or lifecycle architecture.

• Demonstrated experience designing scalable marketing infrastructure across integrated platforms in a B2B environment.

• Strong understanding of marketing lifecycle design, data modeling, and cross-system dependencies.

• Experience evaluating new tools or technologies for long-term scalability and architectural fit.

• Proven ability to translate business objectives into durable technical frameworks and implementation plans.

• Experience partnering cross-functionally with Marketing, RevOps, and Analytics stakeholders on complex initiatives.

• Sound judgment in identifying technical risks, tradeoffs, and long-term system implications.

• Strategic leader who creates clarity in high-velocity, ambiguous environments and sets long-term architectural direction

• Establishes governance frameworks and proactively surfaces architectural risks, tradeoffs, and cross-functional dependencies

• Trusted architectural advisor to Marketing and cross-functional executives, shaping scalable solutions aligned to business strategy

• Hands-on experience configuring, integrating, and maintaining systems within a complex B2B marketing technology stack such as: MadKudu, Marketo, Goldcast, Demandbase, Clearbit, Salesforce, Syncari

• Evaluates and integrates AI and emerging technologies at the architectural level, balancing innovation, governance, scalability, and business impact

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.

• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.

• Mental Health benefits with covered therapy and coaching.

• 401(k) program to help you invest in your future.

• Education & learning stipend for personal growth and development.

• Flexible vacation time to promote a healthy work-life blend.

• Paid parental leave to support you and your family.

• Company-wide recharge days each quarter.

• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $134,000 - $210,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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