Sr. Manager, Warehouse & Fulfillment Operations

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Faherty is seeking an experienced Senior Manager of Warehouse Operations to lead our global fulfillment and distribution strategy. This role combines hands-on operational leadership with strategic vision—optimizing daily performance across our domestic and international warehouse and 3PL network while building the infrastructure to support future growth. The ideal candidate excels at translating business demand into efficient, scalable operations that balance cost, service, and customer experience.

This position owns end-to-end warehouse operations including daily execution, strategic planning, partner management, and continuous improvement. You'll shape the future state of our fulfillment network by evaluating capacity needs, leading RFP processes, and implementing scalable operating models. Working closely with Planning, Merchandising, Transportation, Technology, and Finance, you'll convert sales forecasts into executable capacity plans while driving performance and operational readiness across all channels.

What you’ll do:

Warehouse Strategy and Network Design

• Define and execute the overall warehouse strategy across short, mid, and long term planning horizons.

• Shape the future state of the warehouse and fulfillment network to support business growth, channel expansion, and service expectations.

• Lead network evaluation and partner selection initiatives including RFPs, contract negotiations, and onboarding of new 3PL partners.

• Assess capacity, geography, and operating models to ensure the network is scalable, resilient, and cost effective.

3PL Performance and Governance

• Own the operational relationship with all domestic and international 3PL partners.

• Establish and manage SLAs, KPIs, and performance standards across warehouse operations.

• Lead regular business reviews focused on service, cost, throughput, inventory accuracy, and continuous improvement.

• Drive accountability and corrective action plans to address performance gaps.

Daily Distribution Operations

• Own daily distribution operations including receiving, storage, picking, packing, and outbound shipping.

• Ensure consistent execution during peak periods and high volume events.

• Drive labor efficiency and throughput optimization in partnership with warehouse operators.

Forecasting, Capacity, and Operational Readiness

• Translate sales and channel forecasts into warehouse capacity, labor, and throughput plans.

• Lead capacity planning to ensure facilities and partners are prepared for seasonal and long term demand.

• Identify operational risks and constraints and implement mitigation plans in advance.

Cost Management and Financial Ownership

• Own the warehouse and 3PL operating budget including labor, storage, fulfillment, and value added services.

• Optimize spend through improved labor planning, process improvements, and network efficiencies.

• Partner with Finance to track performance against budget and identify cost reduction opportunities.

Inventory Control and Accuracy

• Own inventory control, accuracy, and compliance across all warehouse locations.

• Ensure strong operational controls across receiving, storage, cycle counting, and inventory movement.

• Drive continuous improvement in inventory accuracy to support planning, fulfillment, and financial integrity.

Systems and Reporting

• Own the WMS and related warehouse systems including reporting, enhancements, and process alignment.

• Partner with Technology teams on system improvements, integrations, and new capabilities.

• Develop and maintain reporting to track service levels, labor efficiency, throughput, and cost performance.

Process Improvement and Strategic Initiatives

• Lead strategic initiatives focused on process improvement, system enhancement, and cost reduction.

• Advance pre pack, cross dock, and value added service strategies to improve speed and efficiency.

• Champion a culture of operational excellence and continuous improvement across warehouse partners.

International 3PL Operations

• Oversee international warehouse and 3PL operations including global storage, replenishment, and fulfillment strategies.

• Ensure international operations support growth, service goals, and inventory flow requirements.

What you’ll have:

• Minimum 6 years of experience in warehouse, distribution, or fulfillment operations.

• Proven experience managing warehouse operations and 3PL partners.

• Strong understanding of DTC, retail, and wholesale omnichannel fulfillment environments.

• Proven experience designing multi channel warehouse operating models that improve efficiency and scalability, including pre packing, carton level storage, and other channel optimized fulfillment strategies.

• Demonstrated experience with capacity.

• Hands on experience with WMS platforms, operational reporting, and KPI management.

• Strong financial acumen with experience owning operational budgets.

• Ability to lead through influence and operational authority.

• Strategic builder with a strong operational foundation.

• Data driven decision maker with a continuous improvement mindset.

• Comfortable owning outcomes in a complex, multi partner environment.

• Strong communicator who can influence and align external partners.

• Highly accountable, proactive, and execution focused.

• Thrives in a fast paced, growing business environment.

We aim to pay competitively for our size and industry. The base salary range for this position is $120,000 - $135,000 USD, but we will consider location, skill level and experience to determine the final offer.

Why us you ask!

• Health benefits

• 401(K) Plan with company match

• Incentives Program

• Commuter Options/Benefits

• Generous employee discount

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A bit about us:

Founded in 2013 by Mike and Alex Faherty and Kerry Docherty, Faherty is a family-run lifestyle and apparel brand fueled by purpose and optimism. Our goal: to build a new American legacy by creating high-quality, sustainably minded, feel-good favorites that will bring you joy to wear.

We feel a deep responsibility to do things differently: to promise comfort without compromising quality. To hold ourselves to a higher standard with a lower environmental impact. To leave the world a better place than we found it.

We recognize the impact the fashion industry has on the world, and we’re dedicated to learning how to be better stewards of the planet. We believe the power of conversation and connection can make real change, and we’re committed to supporting people and organizations doing work that we believe in.

Our passionate leadership team comes from different backgrounds but share a singular goal: to deliver on our promise of comfort and craftsmanship. To work side-by-side in a collaborative, energetic, and creative environment every day, like the family we are.

We welcome everyone — and we mean everyone. We believe a diversity of viewpoints, experiences, and backgrounds only serve to make our team stronger, which is why we strongly encourage those from historically and systemically marginalized communities to apply: BIPOC, women, and people in the LGBTQIA+ community, to name a few. We strive to lead consciously, bravely, and inclusively — and to reflect those values in our work. Employees should embody the five core values of the Faherty team:

• Always Innovate, constantly seeking creative ways to improve and drive forward.

• Bring Day One passion, energy, and grit to every challenge, iterating relentlessly to exceed expectations.

• Move forward as one with a shared purpose, All Together, fostering inclusivity and collaboration across teams.

• Harness the Power of Positivity, even when things get tough we’re leading with optimism and resilience in every interaction with our team, customers, and communities.

• Deliver with a Timeless focus, ensuring quality and long-term impact in all efforts.

Remain compassionate. Stay focused. Seek joy. Let’s make the world a better place!