Sr Manager, Software Engineering

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Payments is a major area of ongoing investment at Zuora, with increasing impact on customer retention, expansion, and new revenue opportunities. As Senior Manager, Software Engineering for Payments, you will lead multiple engineering teams responsible for building and scaling highly reliable, low-latency, enterprise-grade payment systems that support Zuora’s global customer base.

This role sits at the intersection of business growth and technical innovation. Your work will directly enable revenue expansion by improving payment coverage, reliability, and customer cash flow outcomes, while also driving the adoption of modern technologies, including AI, to increase engineering efficiency and product innovation.

This is a location specific position that requires you to come into the office regularly to be most effective.

Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS

What you’ll do

• Lead and scale multiple Scrum teams to deliver high-quality, production-ready payment software on a predictable cadence.

• Drive the design and delivery of highly concurrent, low-latency, and resilient payment systems with strict SLA requirements.

• Provide technical and architectural leadership, challenging designs and promoting best engineering practices.

• Build, coach, and retain high-performing engineering teams while fostering a culture of ownership, learning, and innovation.

• You will deepen your expertise in large-scale payment systems, enterprise financial workflows, and global compliance requirements. You will also lead and learn from hands-on adoption of AI technologies to drive innovation in both product capabilities and engineering execution.

Your experience

• 12+ years of software engineering experience with 4+ years leading multiple teams or managers.

• Strong background in building distributed, highly reliable systems, preferably in payments or financial domains.

• Proven ability to combine hands-on technical depth with people leadership and business impact.

• Experience driving quality, scalability, and operational excellence.

• Familiarity with AI/ML concepts and applying AI to real-world engineering or product problems.

Nice to haves:

• Experience with global payment gateways or financial platforms.

• Experience leading AI-driven productivity or platform initiatives.

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs

• Medical, dental and vision insurance

• Generous, flexible time off

• Paid holidays, “wellness” days and company wide end of year break

• 6 months fully paid parental leave

• Learning & Development stipend

• Opportunities to volunteer and give back, including charitable donation match

• Free resources and support for your mental wellbeing

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.