Sr. Manager, PMO - Design Development

Gap Inc

SF - 2 Folsom permanent

Posted: February 24, 2026

Job Description

About the Role

The Sr. Manager, Design Development PMO is a critical connector across Store Development, driving clarity and alignment through complex design workflows. This Sr. Manager brings structure to ambiguity, simplifies complexity into compelling and actionable stories, and collaborates across diverse functions to enable fast, high-quality decision-making.
What You'll Do

Key Responsibilities

• Develop and maintain Design Development due dates within holistic project milestone plans.
• Create structured, easy-to-consume project plans, decision logs, and communication pathways.
• Synthesize complex design and technical information into simple, clear narratives for leadership and partners.
• Coordinate Design Development review sessions including agendas, deliverables, and follow-ups.
• Oversee samples, timelines, and approval workflows to ensure efficient movement of information.
• Maintain trackers summarizing design elements, decisions, milestone status, cost impacts, and deadlines.
• Lead project touchpoints to ensure cross-functional alignment and surface risks early.
• Identify challenges and recommend proactive solutions to maintain momentum.
• Support design development needs for special projects, programs, and new concepts.

Leadership & Core Competencies

• Drive for Clarity: Creates structure and order in ambiguous situations and translates complexity into simple communication.
• Simple Storytelling: Crafts crisp narratives that help teams and leaders understand status, risks, and key decisions.
• Collaboration & Influence: Builds trust, facilitates alignment, and influences outcomes across cross-functional teams.
• Strategic Problem Solving: Anticipates issues and navigates them with creativity and sound judgment.
• Program Leadership: Drives operational excellence and manages multiple workstreams with discipline and clarity.
• Strategic Leadership: Connects day-to-day delivery to broader Store Development and enterprise priorities.
• Cross-Functional Influence: Leads alignment across Design, Architecture, Construction, Creative, and Brand partners.
• Operational Leadership: Ensures teams meet key deliverable dates and proactively removes roadblocks.
• People Leadership: Models clarity, communication excellence, and partnership across teams.

Who You Are

• 7–10 years in Store Development, Design Development, PMO, Creative Operations, Architecture, or related fields.
• Demonstrated ability to document and clarify complex initiatives.
• Strong interpersonal skills with an ability to influence and align cross-functional teams.
• Experience working in matrixed or multi-brand environments is preferred.
• Exceptional organization, time management, and communication skills.
• A clarity-creator who brings order and focus to ambiguous or complex situations.
• A communicator who distills complexity into simple, compelling messaging.
• A collaborative partner who builds strong cross-functional relationships.
• A strategic problem solver with strong business acumen and proactive drive.
• Highly proficient in Microsoft 365 (PowerPoint, Excel, MS Project)

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