Sr. Manager, Payment Solution Consultant - Implementation Services

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Within VCA, VCA Implementation services team collaborates with clients to architect and implement technology strategies that solve complex challenges. Our solutions drive outcomes from accelerated revenue growth to enhanced customer experience.

We are looking for a passionate, dynamic and customer focused Sr. Manager - Payment Solution Consultant to join Visa’s Consulting & Analytics – Implementation Services team.

The ideal candidate is a motivated self-starter who thrives at the intersection of technology, payments, and product thinking. This is a highly client-facing role that goes beyond traditional implementation—requiring the ability to act as a product partner, shape solutions, and influence outcomes based on client needs.

In this role, you will serve as a trusted technical advisor to clients, responsible for leading and supporting the end-to-end technical solution and implementation of payment products while also wearing the Product Manager hat capturing business requirements and translating into scalable technical solutions, prioritizing features, aligning stakeholders, and ensuring solutions deliver real business value.

Key Responsibilities:

• Lead discovery sessions to understand client goals, assess current-state architecture and define future-state vision.
• Translate business needs into clear technical and functional requirements, and acceptance criteria.
• Produce core implementation artifacts – solution design, integration diagrams, test plans, etc.
• Act as a trusted advisor throughout the client implementation lifecycle—from design to go-live, guiding clients on best practices and solution optimization.
• Prioritize features and enhancements based on client value, feasibility, and impact.
• Collaborate with Product, Engineering, Sales, and Operations teams to influence product direction.
• Define use cases, success metrics, and acceptance criteria.
• Lead solution implementation collaborating with cross-function teams to review technical design, integrations, and configurations.
• Review client architectures, data flows, and technical documentation for end-to-end payment flows.
• Partner with internal and client Product and Delivery teams to ensure high-quality outcomes.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

Desired Domain experience:

• Strong background in payments, financial services, and technology consulting, with deep expertise in global banking and payment card systems, merchant acquiring, and processing.
• Advanced understanding of the end‑to‑end payments ecosystem, including transaction lifecycle, tokenization, fraud, disputes, compliance, and broader banking concepts.
• Demonstrated experience across eCommerce, mobile, and point‑of‑sale technologies, with knowledge of fraud management, PCI, and product management strongly preferred.
• Current knowledge of emerging payment trends, mandates, technologies, and the competitive landscape.

Other skills:

• Customer‑centric mindset with strong business acumen and the ability to engage effectively with clients, partners, and stakeholders at all levels.
• Excellent communication, collaboration, and influencing skills, with proven success working across global, cross‑functional teams.
• Strong experience operating in Agile environments, including Jira Management, SDLC, roadmap development, requirements prioritization, user stories, and backlog grooming.
• Demonstrated leadership, accountability, and self‑motivation in fast‑paced, evolving environments, with a strong passion for digital commerce, merchants, and payments technology.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 152,200.00 to 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.