Sr. Manager, Facilities & Workplace Services Sourcing

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position 

The Sr. Sourcing Manager for Facilities & Workplace Services at Intuitive Surgical Inc. will lead sourcing projects to secure optimal services and products at competitive costs. Responsible for managing sourcing strategies for procurement categories like Facilities Management, Food Services, and other related services, this role involves collaboration with Real Estate & Workplace Services and other business units. Key responsibilities include overseeing strategic sourcing projects, conducting vendor and market research, managing bids and negotiations, negotiating contract terms, and post-bid activities such as contract and vendor management. The role requires strong project management and communication skills for effective collaboration with various stakeholders. 

Essential Job Duties

Supplier Relationship Management:

• Cultivate and maintain strong relationships with suppliers to foster collaboration, trust, and mutual success.

• Serve as the primary point of contact for suppliers related to performance and strategic initiatives.

• Conduct regular supplier performance reviews, assess supplier capabilities, and implement improvement plans to enhance supplier performance and reliability.

• Establish global standards to assess supplier performance and to reduce risk to the business.

• Partner with suppliers to identify external innovation opportunities that optimize supply chain processes and enhance overall performance.

Strategic Sourcing:

• Manage RFP or strategic sourcing process without supervision, from concept to completion for high complexity projects (including market research, RFP development, and management of communications, stakeholder involvement, etc.).

• Analyze spend patterns, conduct market analysis and supplier assessments to identify opportunities for cost savings, process improvements, and innovation.

• Lead cross-functional teams of senior leaders to develop category strategies aligned with business objectives and market trends.

• Develop and optimize buying channels, considering P2P (Procure to Pay) requirements.

Category Management:

• Develop baseline for current state and define the future success for the  facilities and workplace services categories while considering business goals and market conditions.

• Analyze the market to identify trends, risks, and potential new suppliers.

• Define meaningful KPs to measure the health of the spend category.

• Create and implement spend treatment plans within the spend category for various levels of spend and risk.

• Collaborate with suppliers and internal stakeholders to execute the category strategy.

Contract Management:

• Independently negotiate and manage contracts with suppliers, ensuring alignment with company policies, regulatory requirements, and industry standards.

• Monitor contract performance, terms, and conditions, and ensure compliance with contractual obligations.

• Identify opportunities for contract optimization, renegotiation, or consolidation to drive cost efficiencies and mitigate risks.

• Negotiate favorable terms and conditions, focusing on long-term level agreements, quality standards, and volume discounts while minimizing risk to the company.

Required Skills and Experience

• Minimum Bachelor’s Degree Required (Business, Supply Chain, Finance, or related Discipline preferred)

• 12+ years’ experience with 5+ years in a procurement role. Experience sourcing facilities, or workplace services spend categories is preferred.

• Superior negotiation skills with adeptness to lead others through ambiguous and/or complex issues.

• Strong conceptual thinking skills with adeptness to lead others through ambiguous and/or complex issues.

• Ability to work in a fast-paced, changing environment.

• Excellent oral and written communication and interpersonal skills for interaction with team members and stakeholders including senior management. 

• Superior analytical ability to quickly gather facts, perform root cause analysis and draw conclusions.

• Extensive experience managing change across multiple stakeholder groups.

• Established negotiation skills to influence senior leadership on strategic direction, business case value proposition and sourcing recommendations.

• Strong contract/vendor negotiation preparation and execution skills to achieve desired outcomes from supplier negotiations.

• Ability to build consensus and act as an independent arbiter to achieve sourcing outcomes that meet business requirements without sacrificing service or increasing risk/cost.

• Ability to manage multiple projects and tasks concurrently and knowledge of business requirement and project management principles and methodology.

• Attention to details and the drive to get things right with minimal supervision.

• Must be able to listen, understand, and communicate with employees at all levels of the company.

• Ability to build effective working relationships within Intuitive.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.