Sr. Manager Equipment Maintenance

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of the Position 

Manage the Equipment Maintenance department for Intuitive’s manufacturing operation in the Mexicali sites.  Primary functional responsibilities include the areas of Corrective Maintenance, Preventive Maintenance and Calibration to deliver equipment maintenance services that meet quality specifications, achieve, or exceed service level and cost targets while ensuring employees’ safety, complying with applicable regulations and company policies. This role will work directly with site leadership team to align on goals and objectives.

Under indirect supervision works with the Sr Director of Manufacturing to establish short to midterm strategies to assure maintenance and calibration standards, employee engagement, culture deployment, talent management, and continuous improvement processes.

This role required collaboration with the local departments and at Corporate offices to manage the required support within and outside of their organization to achieve flawless operation execution. The Senior Equipment Maintenance Manager needs to participate, support, and sometimes lead the introduction of new process, new products and new technical platforms targeted for his areas of influence.

This role requires to identify, report, and escalate properly any situation that may have a potential impact on company metrics and/or reputation.

Essential Job Duties

• Lead a team of supervisors, engineers and technicians with the skills required to provide day to day support for addressing equipment issues that arise during the operational shifts and meeting any regulation requirements within our QMS.
• Department Goals Deployment (i.e. Hoshin Kanri (HK) X3/X4) aligned to Site Overall Goals & Objectives (X2), measure department metrics (KPIs) to monitor performance and coordinates actions to ensure improvements.
• Organize the team to provide unplanned corrective maintenance of the equipment to ensure it performs as intended across all lines and shifts, as well as to carry out all required Preventive Maintenance and Calibration (PMC) activities.
• Develop and maintain resource allocation process to support equipment maintenance operation in alignment with the Sales, Inventory, and Operations Planning (SIOP) and Long Range Model (LRM).
• Establish, manage and enhance a set of equipment maintenance key performance indicators (KPI’s), including Mean Time To Assist (MTTA), Mean Time To Repair (MTTR), Mean Time Between Failure (MTBF), and regular monitor and report these metrics to the Equipment Engineering and Operations teams.
• Lead initiatives to enhance safety, quality, cost efficiency, and delivery performance.
• Responsible for department budget planning (HC, Supplies, equipment purchases) and expense management to meet or exceed financial targets.
• Responsible for tracking capital equipment for financial purposes.
• Collaborate with the engineering team to update the minimum and maximum targets for spares parts required to maintain the factory operations. Ensure the list’s effectiveness and completeness to prevent line downtime due to missing spares.
• Identify, create and/or update Equipment event notifications and any related documentation to meet standards and regulation required by our QMS.
• Conduct regular audits to ensure operations are accurate and consistent.
• Mentor and develop team members through tactical problem solving, define clear performance objectives, and translate challenges into growth opportunities to drive team engagement to meet department and organizational goals
• Responsible for attracting and retaining talent
• Drive cross-functional issue resolution
• Proactively recognize environmental changes and provide coordinated direction for mitigation
• Complete Performance and feedback process (C.I.P and MERIT) per Company guidelines to direct reports
• Drive our Culture Strategy by fostering our mission, founding principles, individual and leadership expectations

Required Skills and Experience 

• Minimum of 5 years of people management experience in an Equipment Maintenance Manager position.
• Outstanding management and communication skills.
• Experience with maintenance and calibration activities on electrical, mechanical, and pneumatic equipment.
• Experience with maintenance and calibration activities on automated manufacturing equipment.
• Experience in TPM (Total Productive Maintenance) implementation
• Excellent creative problem-solving skills.
• English: 85% minimum (Written and spoken).

Required Education and Training 

• Engineering BS degree
• Must be computer literate with experience using, Windows, Excel, Word, Power Point.

Working Conditions 

• Required to work on site.

Preferred Skills and Experience 

• Experience in Medical Device industry and knowledge of Good Manufacturing Practices preferred.
• Working knowledge with TPM.
• Working knowledge of Lean / Six Sigma.
• Project Management experience.
• Experience with calibration processes and standards.

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.

Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).

Para cualquier puesto en Intuitive sujeto a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial, la cual puede o no ser flexible, y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica, los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.