Sr Manager CW Tech Svcs & Ops Planning
NBCUniversal3
Posted: May 27, 2026
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Quick Summary
Sr Manager CW Tech Svcs & Ops Planning is responsible for overseeing the planning and execution of complex technology and operations projects in a fast-paced environment, leveraging expertise in key technologies such as cloud computing and data analytics to drive business growth and improve operational efficiency.
Required Skills
Job Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Responsibilities
• This position is responsible for providing the leadership, direction and resources to effectively manage physical plant functions, construction, daily departmental operations and special projects in support of Citywalk, CityWalk O&O and Parking Operations. Stay current with job and industry knowledge and continually develops skills to achieve higher levels of excellence and contribution.
• Manage and standardize the operations and activities of the Maintenance department Hilltop-wide by allocating and coordinating labor and non-labor resources to ensure maximum efficiency.
• Responsible for overseeing the day to day maintenance of physical plant assets, equipment, utilities, grounds, and, testing of emergency systems.
• Responsible for managing union hourly technicians and Management team of the CityWalk Technical Services Department.
• Provides positive and strong leadership, coaching, and mentoring for employees as well as monitor performance and results.
• Oversee the Maximo Work Order Process by ensuring work orders and being assigned, completed, and closed out.
• Ensures all Preventive Maintenance and Compliance items are scheduled, completed, and documented.
• Ensures that collective bargaining agreements are upheld by partnering with HR and Labor Relations to maintain positive union relationships.
• Works closely with internal clients to identify and correct operational issues quickly.
• Responsible for developing and executing the Annual Operating and Capital Plans for the department.
• Assists with the pre-qualification and evaluation of potential construction and service vendors. Works with the general contractors, vendors for site/construction sequence and logistics with general contractors, vendors and USH project team with regards to access, insurance, etc. required to gain access to the site.
• Reviews design documents for construction, completeness, corrections, and coordination and compile a list of comments. Reviews the existing facility status to evaluate what potential issues used to be addressed by the design documents.
• Prepares all documentation required for site access, lay down and other logistics for the contractors and vendors. Assists in the presentation of all required construction management processes including but not limited to: RFP’s, RFI’s, Shop Drawings, Directives, Submittals, Punch Lists, Short Form Agreements and other documents as required.
• Supports USH project team for progress payment and related walk-through and inspections. Manages and coordinates staging area inventories for arrival and dispatch. Supervises facility and progress in accordance with the master schedule.
• Manages overall punch list and close out process for the facility. Reviews all final submittals from the contractor for all close out documentation including, but not limited to shop drawings, submittals, as-builts, warranties, lien waivers, etc.
• Minimum of 10 years of demonstrated experience in facilities/plant management. Construction/project management experience.
• Associate degree (AA) or equivalent from two-year college or technical school in Engineering, Facilities Management, Construction Management, Business Administration or a related field.
• Ability to work mornings and/or evenings, weekends, holidays, and overtime when necessary.
• Desired Characteristics
• Working knowledge of Facility Life/Safety Systems and equipment (Fire alarms-fire sprinkler systems)
• Working knowledge of facilities equipment, systems, quality control and troubleshooting within the area of responsibility (Electrical, HVAC, Water Treatment, Plumbing, Painting, Landscape, Maintenance, General Construction, Paving/Roadways, A/V systems, Commercial Kitchen Equipment)
• Strong P+L experience, command of budgeting and costs controls
• A strong passion for delivering the highest quality guest service
• Ability to achieve results through the flawless execution of strategies and objectives
• Ability to communicate effectively with vendors and employees and all levels of management
• Strong organizational, planning, delegation, mentoring and coaching skills
• Previous experience with turnkey projects.
• Ability to manage multiple tasks effectively, solve problems quickly, and utilize sound judgment.
• Working knowledge of Microsoft Office, Microsoft Project
• Experience in a Union work environment preferred
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $120,000 - $160,000 (Bonus Eligible) 
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].