Sr. Manager, Communications

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role

This role sits at the center of Cedar’s external voice. The Senior Manager, Communications is the operational engine behind how we show up in the market, translating our strategy and point of view into clear, compelling execution across media, events, and social. This role sits at the intersection of strategy and execution. You will work closely with the VP of Communications, Content & Events to translate Cedar’s point of view into clear, compelling communications, and you will independently own the day-to-day execution that brings that strategy to life. The scope includes managing our PR agency, driving executive visibility, programming high-impact event content, and fully owning Cedar’s organic social presence.

This is a role with real autonomy and accountability. You will have the opportunity to lead initiatives end to end, make judgment calls, and move work forward, while also collaborating closely with senior leaders, agency partners, and cross-functional teams. You will help determine how we show up in moments that matter, how clearly our story is told, and how effectively our leaders are positioned. The work here is visible, impactful, and directly tied to Cedar’s credibility and growth.

Responsibilities

Communications & PR

You will be the primary lead for Cedar’s communications and PR engine, with support from an external agency. You will be expected to exercise strong judgment, triage inbound opportunities, and move quickly in a fast-moving media environment.

• Manage Cedar’s PR agency relationship, including weekly agendas, deliverables, media pitching, briefings, press releases, awards, and speaking submissions.

• Drive executive visibility efforts for Cedar leadership across earned, owned, and social channels.

• Partner closely with the VP on executive messaging, narrative development, and positioning, then operationalize that work across channels.

• Proactively identify new media opportunities, partnerships, content syndications, and platforms to expand Cedar’s reach.

• Maintain and manage communications infrastructure including media trackers, press calendars, award trackers, and briefing documents.

• Measure and report on communications performance using defined KPIs, and translate results into actionable insights.

• Own planning and execution of the communications calendar across press, thought leadership, announcements, and campaigns.

Event Programming & Content

Events are one of Cedar’s strongest and most differentiated communications channels. This role plays a central part in shaping what Cedar says on stage and how it shows up in the market.
You are not responsible for logistics. You are responsible for clarity, quality, and impact of the content.

• Develop, refine, and edit executive-level speaking content including talk tracks, presentation decks, briefing materials, and session narratives.

• Manage earned speaking submissions for Cedar executives and subject matter experts across industry events and media partnerships.

• Support programming for Cedar’s owned events by helping identify, recruit, and secure external speakers.

• Partner with internal stakeholders to shape session themes, discussion questions, and content flow for high-profile events.

• Ensure consistency between Cedar’s event content, broader narrative, and commercial priorities.

Social Media

This role owns Cedar’s organic social presence outright. This role requires strong editorial instincts and comfort writing in multiple executive voices.

• Own and execute Cedar’s organic social strategy across LinkedIn and X using a data-driven approach.

• Draft, schedule, and publish content for Cedar’s corporate channels.

• Manage organic executive social for key Cedar leaders, including content planning, drafting, posting, and engagement.

• Monitor performance, report on results, and partner with Demand Gen to identify high-performing content for amplification.

• Integrate emerging formats, platforms, and technologies where appropriate to improve reach and engagement.

• Serve as the point person for inbound social messages and engagement, escalating when needed.

What Success Looks Like

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• Cedar’s executives have a clear, consistent, and differentiated presence in media, on stage, and on social.

• PR and communications workstreams run smoothly, proactively, and with minimal friction.

• Event content is sharp, intentional, and aligned to Cedar’s narrative and commercial goals.

• Social channels are active, purposeful, and measurably improving in engagement and reach.

Required Skills & Experience

• 6 to 9 years of experience in communications, PR, content, or corporate marketing.

• Experience managing PR agencies and working directly with senior executives.

• Exceptional writing and editing skills, particularly for executive audiences.

• Strong organizational skills and comfort managing multiple concurrent workstreams.

• Experience supporting or programming executive-level events or conferences.

• Deep familiarity with LinkedIn as a communications and executive visibility platform.

• Comfort operating with ambiguity, shifting priorities, and high expectations.

• Healthcare, technology, or B2B experience strongly preferred.

Compensation Range and Benefits

• Salary Range*: $ 122,400 - $ 160,000

• This role is equity eligible

• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

#LI-REMOTE

What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year

• Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you

• For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge

• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work

• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)

• Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)

• Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation

• Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).

As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.