Sr. Manager, Account Management

The Senior Manager works with a team (Managers, Associate Managers) to produce programs on behalf of BDG clients

Can be loosely aligned to one to two categories (Sales Directors, Planning, and their accounts) and or key clients (dependent on program renewal history, client relationship, etc.), this role may be consulted to help shape program ideas in the pre-sale phase (dependent on bandwidth), and in the post-sale phase; is the client-facing lead to produce the sold campaign.

Sr Manager will interface with internal teams including (but not limited to) Sales, Client Solutions, BDG Studios (Branded Editorial, Design, Branded Production, Talent Partnerships, Video), Events, AdOps, Distribution Marketing, Editorial, Legal, Finance as well as external vendors, client agencies, advertisers and media partners to ensure program elements are executed per requirements, scope of project, timelines, and budget

Responsibilities:
• Provide best in class service producing active programs independently, overseeing multiple elements and act as the primary contact for clients post-sale
• Oversee and collaborate with one to two Account Manager and / or Associate Manager team members to balance workload and responsibilities for programs
• Understand all sold campaign elements & strategy to deliver on client campaign objectives
• High visibility and frequent interactions with Sr Leadership and key stakeholders across the company
• Responsible for creating and maintaining all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work documents, and additional campaign trackers)
• Coordinate with third party vendors to design rich media ad units and assemble relevant decks such as screenshots when a campaign goes live
• Collaborate with the AdOps team to monitor creative implementation, tag delivery, QA-ing of media, execution and delivery, and ensuring KPIs are achieved and optimized from a media standpoint
• Work closely with internal BDG Studio teams to execute a variety of custom content deliverables including custom articles, social media posts, influencer activations, video and photo shoots
• Work alongside internal Events team to execute branded client events that scale from bespoke single-sponsor events to small-to-medium footprint activations at BDG tentpoles
• Use project management software (Monday.com) to manage branded content projects & deliverables - ensuring all deliverables stay on schedule
• Partner with Distribution Marketing team to execute content distribution plans and manage performance via key social platforms
• Partner with Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks
• Participate and play active role in end of campaign debrief process, sharing learnings and best practices across internal teams

Requirements:
• 5-7 years Advertising or Publisher company experience
• Strong track record in client service
• Preferred: Experience in management Branded content (video, articles, social, influencer), small-scale event execution and media execution experience essential
• Strong attention to detail
• Highly organized and the ability to multitaskAbility to lead junior team members
• Preferred: Proficiency with Canva, Keynote, Excel, Google Workspace, Monday.com