Sr. Maintenace Technician

Position Summary

Collective is a growing property management company that focuses on building relationships and providing an exceptional place to call home. Our team takes pride in our communities and creates connections with our residents. As a Senior Maintenance Technician at Collective, you are a quick thinker and someone who thrives in a fast-paced environment but still likes organization and paying attention to details. You show care and concern for residents through your excellence in completing service requests and preventative maintenance. You represent the core values of Collective.

Our EPIC Values

Enthusiasm:

Our team provides us with the inspiration that fuels our desire and drive to succeed.

Perseverance:

We rise to the challenge with confidence. We have a work ethic, determination, and grit that accomplishes the task necessary to succeed.

Integrity:

Being honest, trustworthy, and transparent. We do what’s right even when no one is looking.

Collaboration:

Every team member commits to work together to achieve common goals.

Key Responsibilities

Build Collective brand loyalty by striving to ensure resident interaction is positive

Provide exceptional customer service to our residents, prospects, and property owners

Follow and adhere to all Fair Housing Laws

Ensure the property’s interior and exterior areas have clean and high-quality appearance

Manage vendor relationships for our properties

Prepare all vacant apartments for move in through turnover repairs and improvements

Organize and manage maintenance shop, inventory, and tools

Complete all service requests in a timely and professional manner

Qualifications

Previous multi-family experience preferred

Maintenance skills and experience

Customer service experience preferred

Knowledge, Skills, and Abilities Required

Ability to work independently

Collaboration with others

Strategic thinking

Problem solving/analysis

Strong verbal and written communication

Benefits and Perks

Health, dental, and vision insurance with HSA and FSA options

Supplementary insurance

401k with a match of 3%  

Paid time off and 10 paid holidays

Paid volunteer hours

Professional development opportunities 

Physical Demands

Must be able to lift 25 pounds at a time

Must be able to walk property to diagnose building issues and plan repairs or maintenance

Work Environment

This position requires regular office hours to be maintained (8 am – 5 pm, M-F).

This position also requires scheduled on-call hours for emergency situations outside of regular office hours.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER