Sr. IT Systems Engineer

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.

About the Team:

The Corporate IT Infrastructure team manages the critical systems, cloud platforms, identity stack, and global networks that power the enterprise. Our environment includes Meraki, Juniper (switching, Mist Wi-Fi, Juniper secure connect), Netskope NPA/BWAN, Cloudflare DNS, Infoblox DDI, Azure, AWS, and on-prem Microsoft AD. We are a fast-moving team focused on reliability, scalability, automation, and strong security practices.

About the Role:

We are hiring a senior engineer to own, operate, and improve our enterprise-wide infrastructure across network, cloud, identity, and on-prem systems. This role requires deep technical expertise, strong troubleshooting skills, and the ability to drive improvements across a complex hybrid environment. You will be responsible for key platforms such as Meraki, Juniper, Mist Wi-Fi, Juniper VPN, Netskope NPA/BWAN, Cloudflare, Infoblox, Azure, AWS, and Active Directory.

Responsibilities:

• Design, manage, and troubleshoot enterprise office networks including Meraki MX/MS/MR, Juniper switches, and Juniper Mist Wi-Fi.

• Configure and support routing, switching, VLANs, firewall policies, wireless tuning, segmentation, packet captures, and end-to-end network performance.

• Administer and optimize Juniper VPN including authentication flows (RADIUS/Okta), capacity planning, high availability, and security posture.

• Operate and support Netskope NPA/BWAN including publisher management, routing policies, WAN steering, and Zero Trust access troubleshooting.

• Manage Cloudflare DNS, Zero Trust access, WAF policies, tunnels, SSL/TLS, and secure application/network traffic configurations.

• Administer Infoblox DNS/DHCP/IPAM including zone management, DHCP scopes, and IP address management automation.

• Maintain and troubleshoot Microsoft Active Directory including domain controllers, GPOs, OUs, replication health, authentication issues, and directory hygiene.

• Independently administer Azure cloud environments including VNets, NSGs, IAM roles, AVD, automation runbooks, monitoring, backups, and landing zone governance.

• Support AWS environments including IAM, VPC networking, EC2, S3, routing, logging/monitoring, and cloud security baselines.

• Build automation and scripting workflows using PowerShell, Python, or Bash to reduce manual operations and improve reliability.

• Lead incident resolution for network or cloud outages and conduct deep root cause analysis across layers (network, cloud, identity, endpoint).

• Maintain infrastructure documentation, network diagrams, runbooks, and operational SOPs.

• Partner with Security, Workplace, Productivity Apps, and Helpdesk teams to support enterprise initiatives, office buildouts, cloud expansions, and modernization projects.

• Evaluate and implement infrastructure improvements, zero-trust architectures, cloud optimizations, and network/security enhancements.

Requirements/Qualifications:

• 8–10 years of experience in enterprise infrastructure, systems, cloud, or network engineering.

• Expert experience with Cisco Meraki (MX/MS/MR) and enterprise routing/switching/Wi-Fi.

• Strong hands-on expertise with Juniper switches, Juniper Mist Wi-Fi, and the broader Juniper networking suite.

• Strong experience administering and troubleshooting Juniper VPN in enterprise environments.

• Deep experience or knowledge with Netskope products such as NPA and/or BWAN (SASE/Zero Trust).

• Experience with Cloudflare (DNS, Zero Trust, WAF, tunnels, access policies).

• Proficiency with Infoblox DDI (DNS, DHCP, IPAM).

• Strong understanding of Microsoft AD, domain controllers, GPOs, OUs, Kerberos/NTLM, and identity troubleshooting.

• Advanced knowledge of TCP/IP, DNS, DHCP, certificates, VLANs, routing protocols, and cloud networking.

• Ability to independently manage Azure cloud environments (AVD, VNets, NSGs, IAM, cost controls, monitoring, automation).

• Experience supporting and deploying AWS environments (IAM, EC2, VPCs, S3, routing, logs).

• Strong scripting/automation skills using PowerShell, Python, or Bash.

• Experience with zero-trust architectures, cloud security models, and hybrid network/cloud integrations.

• Excellent problem-solving skills with ability to resolve complex multi-layer technical issues.

• Strong communication skills and the ability to work cross-functionally in fast-paced environments.

• Highly organized, proactive, customer-centric, and able to work independently with minimal oversight.

Education:

• Bachelor’s degree in IT, CS Engineering, or equivalent practical experience.

• Preferred certifications: Netskope SASE, Juniper (JNCIS/JNCIP), Mist, Meraki ECMS, Cloudflare Zero Trust, Azure Administrator/Architect, AWS Architect, CCNA/CCNP, Network+, Security+.

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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

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