Sr. IT CCTV Operators Specialist

Ninja

Riyadh, Riyadh Province, Saudi Arabia permanent

Posted: April 12, 2026

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Quick Summary

We are seeking a highly skilled Sr. IT CCTV Operators Specialist to manage CCTV systems and ensure system uptime and security in Riyadh, Saudi Arabia.

Required Skills

CCTV Systems Troubleshooting System Monitoring System Maintenance Network Knowledge Communication Documentation Vendor Coordination Upgrades Incident Handling

Job Description

We are looking for a Sr. IT CCTV Operators Specialist to manage, monitor, and maintain CCTV systems across all locations, ensuring security, system uptime, and operational continuity.

Key Responsibilities:

• Monitor live CCTV feeds and ensure system uptime across all locations.
• Perform daily system health checks (cameras, storage, recording).
• Identify and report system issues, outages, or suspicious activities.
• Retrieve CCTV footage for incidents and investigations.
• Handle CCTV support tickets and resolve issues within SLA.
• Troubleshoot hardware, software, and network issues (CCTV systems).
• Perform upgrades (firmware/software) and escalate critical issues.
• Conduct preventive maintenance and physical inspections.
• Replace faulty equipment and support field operations.
• Maintain system documentation, access control, and compliance records.
• Coordinate with vendors for repairs, replacements, and support.

Requirements:
• 3+ years of experience in CCTV / Security Systems.
• Knowledge of CCTV systems (e.g., Hikvision, Dahua).
• Basic networking knowledge (IP, VLAN).
• Strong troubleshooting and problem-solving skills.
• Good communication and coordination skills.
• Diploma or Bachelor’s degree in IT, Computer Science, or related field.

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