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Sr Human Relations Investigator

Cityoffortworth

Human Resources (City Hall ) permanent

Posted: January 22, 2026

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Quick Summary

The Sr Human Relations Investigator role involves conducting investigations and gathering information to resolve conflicts and improve customer experience in a fast-paced environment.

Job Description

Pay Range: $65,563 - $85,232 annual compensation

Job Posting Closing on: Thursday, February 5, 2026 📅

Workdays & Hours: Monday – Friday 8 am – 5 pm.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, and Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

A Sr Civil Rights Investigator position is available with the City of Fort Worth (Human Resources Department). This position conducts investigations of housing complaints to ensure compliance with the Fair Housing Act (FHA), local non-discrimination ordinances, and other applicable federal, state, and local laws. The incumbent researches, interprets, and applies laws, provides administrative support for case management and hearings, and is responsible for intake, investigation, conciliation, and resolution of complaints, preparing investigative reports, and providing education and outreach to prevent discrimination.

Minimum Qualifications:

• Associate’s degree from an accredited college with major course work in Public or Business Administration, Human Relations, Sociology, Pre-Law or a related field

• At least two (2) years of increasingly responsible experience in human relations investigation

• Equivalent combinations of education and experience may be substituted for all or part of these basic requirements

Preferred Qualifications:

• Experience managing multiple cases simultaneously and maintaining detailed case files

• Knowledge of investigative techniques, evidence collection, and administrative hearing procedures

• Bachelor's degree from an accredited college with major course work in Public or Business Administration, Human Relations, Sociology, Pre-Law or a related field

• Five (5) years of experience investigating multiple, simultaneous complaints in a related area (e.g., civil rights, human rights, EEO, regulatory, or administrative investigations) and drafting court-ready investigative summaries

The Sr Civil Rights Investigator job responsibilities include:

• Performing full-cycle review of allegations of discrimination from intake and assessment through to case investigation, closure and monitoring

• Presenting findings and briefings to supervisors, managers, or external stakeholders as needed. Investigative planning, resulting in effective data review, analysis and court-ready investigative reports and letters of determination

• Conducting on-site or virtual investigations with applicable parties

• Develop and conduct conciliation/settlement negotiations, monitor adherence to agreements, and resolve complaints collaboratively. Performs other related duties as required

• Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations

Knowledge, Skills & Abilities

Knowledge of:

• Local, state and federal fair housing laws, civil rights laws, and non-discriminatory ordinances rules, regulations, and procedures

• Investigative methods, evidence collection, and case documentation for housing complaints

• Methods and techniques for drafting investigative reports and legal documents

Skill in:

• Conducting thorough housing investigations and analyzing evidence

• Planning and managing multiple cases, including time management and organization

• Drafting analytical and legally defensible investigative reports

• Interviewing complainants, respondents, and witnesses

• Using computers and applicable software for case management and reporting

Ability to:

• Interpret, understand, and apply federal, state, and local fair housing and civil rights laws, rules, and regulations

• Analyze records and reports to determine compliance with laws and guidelines

• Prepare and present oral and written reports clearly and effectively

• Maintain confidentiality and exercise sound judgment in sensitive matters

• Conduct compliance reviews of conciliation or settlement agreements

• Plan and conduct educational and preventive activities in the community

Working Conditions

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling and lifting. Work is performed primarily in an office environment but requires regular travel to conduct on-site housing investigations. Incumbents may be exposed to various housing conditions, including construction sites, vacant or occupied residences, and outdoor areas. The position involves interacting with the public, including complainants, respondents, witnesses, and community members, and handling sensitive or confidential information in a professional manner. Occasional evening or weekend work may be required for inspections, outreach activities, or hearings. Regular use of computers, phones, and other office equipment is required

Physical Demands

Light Work – Depending on assignment, positions in this class typically exert up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work.

Apply Now! Come be part of something special in Fort Worth. 🌟

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

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