Sr. HR Specialist

✨ Why You’ll Love Working With Us

Competitive Salary & Annual Bonuses – Your hard work deserves great rewards.

Comprehensive HMO – Full coverage for you plus 1 FREE dependent.

Generous Meal Allowance – Stay fueled and focused every day.

30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.

Growth & Engagement – Ongoing training, quarterly workshops, and monthly games with exciting prizes.

Fun, Supportive Culture – Celebrate wins and enjoy a workplace that values you.

2 days weekly rest for a better work-life balance

Job Overview

We are seeking an experienced HR Specialist to join our growing Human Resources team. This role plays a critical part in strengthening employee relations, driving performance management practices, and ensuring HR processes are executed with consistency, compliance, and care—within a fast-paced BPO / outsourcing environment.

If you thrive in people-facing HR work and can confidently manage ER cases while partnering with leaders on performance matters, this role is for you.

Key Responsibilities:

Manage employee relations (ER) matters, including handling employee concerns, due process, disciplinary actions, and conflict resolution

Drive and support performance management processes, including probationary assessments, regularization, coaching documentation, and performance-related cases

Support onboarding and offboarding processes, ensuring compliance with internal policies and labor requirements

Monitor attendance and tardiness issues and prepare corrective action documentation when required

Partner closely with managers and team leaders to provide HR guidance and ensure consistent application of policies

Prepare and submit required HR and compliance reports, including DOLE-related documentation

Maintain accurate and up-to-date employee records in the HRIS

Support employee engagement initiatives and contribute to a positive workplace culture

Perform other HR-related tasks as required to support business operations

Qualifications:

Bachelor’s degree in Human Resources, Psychology, or a related field.

Minimum of 5 years of HR experience, including onboarding, employee relations, and reporting

Strong, hands-on experience in Employee Relations (ER)

Proven experience in performance management (probationary reviews, disciplinary processes, coaching support)

BPO or outsourcing industry background (required)

Solid understanding of Philippine labor laws and DOLE compliance

Experience working in a fast-paced, multi-client or project-based environment

Willing to work in the office full-time at Arcovia City, Brgy. Ugong, Pasig City. (Monday - Friday, shifting schedule)

Company Overview:

Cybalink Solutions is a global outsourcing partner specializing in providing world-class operational support to the construction, engineering, and resources industries. If you excel in a dynamic, fast-paced environment and have a keen eye for optimizing operations, apply now to lead our team and drive transformative success in the construction, engineering, and resources industries! Join us at Cybalink Solutions and be at the forefront of operational excellence.