Sr. Director, Product Design (UX)

About Highspot
Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

About the Role
We’re looking for a visionary design leader who combines strategic thinking, team leadership, and hands-on design excellence. This individual thrives on driving initiatives from concept to execution—balancing high-level direction with the ability to dive deep into the craft when needed. They bring a track record of guiding design work from early ideation through rapid iteration to final, pixel-perfect delivery. As a seasoned people manager, this leader will have the opportunity to build and scale a senior design team, fostering a culture of innovation, collaboration, and continuous growth. The ideal candidate is deeply passionate about usability, visual harmony, and simplifying complex experiences into intuitive interactions. They are a persuasive communicator and thoughtful collaborator capable of championing the voice of design while aligning with senior stakeholders across product and engineering. Excellence is their baseline, and they’re motivated to elevate the team to world-class standards.

Responsibilities:
• Lead and inspire a team of designers to deliver high-quality, user-centric experiences within tight timelines and across multiple product streams
• Oversee design operations across concurrent projects, ensuring consistency, scalability, and alignment with business goals
• Champion user research and competitive benchmarking to identify high-impact opportunities and prioritize usage scenarios
• Translate insights from user data, feedback, and behavior into actionable design strategies and customer personas
• Guide the creation of wireframes, user journeys, interaction flows, and storyboards to communicate design intent clearly
• Drive the development of functional prototypes to validate interaction patterns and user flows early in the design cycle
• Partner closely with Product Management and Engineering to align design direction with product strategy and execution plans
• Articulate and evolve a compelling UX vision, while delivering iterative improvements that progressively realize the broader product experience strategy
• Foster a culture of collaboration, feedback, and continuous improvement across the design organization and cross-functional teams

Required Qualifications:
• Bachelor's or Master’s degree in Human-Computer Interaction (HCI), Interaction Design, User Experience Design, Visual Design, or equivalent practical experience
• 15+ years of experience designing world-class digital experiences, with a strong foundation in user-centered design principles
• 4+ years of experience leading and managing high-performing design teams
• Demonstrated fluency with Figma and proficiency in industry-standard design and prototyping tools
• A solid, diverse portfolio showcasing end-to-end design thinking across multiple platforms and product categories
• Experience designing for complex ecosystems such as enterprise software, platforms, or marketplaces
• Deep understanding of building and scaling design systems, including pattern libraries and style guides
• Strong experience working within agile development environments (Scrum, Kanban, or similar frameworks)
• Willingness to be hands-on and lead by example—comfortable switching between strategy and execution
• Excellent collaboration skills with a proven ability to influence cross-functional stakeholders
• Exceptional communication skills—clear, persuasive, and confident in both written and verbal formats

#LI-NG1

Equal Opportunity Statement
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

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