Sr Director Internal Sales

This position leads the internal sales strategy by partnering with Sales Leadership to align on corporate priorities to drive intended results of the Protection & Retirement Division. This individual will ensure that the team executes at the highest level to effectively grow the sales organization and ensure financial strength and sales team efficiency.

RESPONSIBILITIES:
•Responsible for leading the Life, Annuity & Direct Internal Sales Teams Duties include organization and job design, recruiting, training, employee engagement, performance management and employee development.
•Develops the strategic vision for the Internal Sales organization to maximize sales within our Protection & Retirement Distribution Channels
•Leads all Internal Sales Teams to support all sales channels; fosters a positive and competitive sales culture.
•Hires, develops, and evaluates staff effectively to include leading a team committed to excellent sales development and support.
•Develops and monitors sales metrics related to service levels, capacity and cost-effectiveness to senior leadership and adjusts based on environment in a seamless way.
•Responsible for budget and controls expenses efficiently
•Strong ability to collaborate between Senior executives that align top line initiatives with channel priorities allowing individual contributors influence growth in their specific role.
•Drives a learning and development program that cultivates sales skills and outlines a career path for long term career progression for numerous departments within distribution.
•Ensure responsive, quality service to customers, Financial Advisors, External Wholesalers, and Account Managers.
•Works with national accounts department to ensure proactive sales efforts are aligned with account programs.
•Ensure timely and effective communication within and outside of the Sales Desk.
•Plan, forecast and manage resources and budgets.
•Provides coaching and development of Internal Sales Leadership Team.

QUALIFICATIONS:
•Bachelor’s degree
•State Life Insurance License
•Currently registered with Finra Series 6, 63 and 26 or required within first 12 month of employment.
•Minimum 8-10 years of sales experience
•3+ years of experience in a leadership position requiring strategy development.
•Strong leadership skills with ability to successfully oversee teams and projects.
•Ability to develop and implement innovative, differentiating infrastructure and operational capabilities that enhance capabilities and increase productivity.
•Experience in delivery of services with a focus on improved employee experience
•Experience leading in a multiple sales channels with proven ability drive results.
•Demonstrated ability to navigate changing needs and set priorities, often when facing ambiguity.
•Must have a strategic mindset and problem-solving skills.
•Ability to develop staff including coaching, mentoring and performance management.
•Excellent verbal and written communication, organizational and interpersonal skills with an ability to adjust communication based on the audience.

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