Sr. Design Researcher (Product Innovation)

The Company:

VeSync is a portfolio company with brands that cover different categories of health & wellness products. We wouldn’t be surprised if you have one of our Levoit air purifiers in your living room or a COSORI air fryer whipping up healthy and delicious meals for you every night.

We’re a young and energetic company, we’ve had tremendous success, and we are constantly growing our team. As we garner more industry attention – just check out our accomplishments and awards by CES Innovation, iF Design, IGA, and Red Dot – we also need driven and talented people to join our team.

That brings us to you, and what you’ll be joining. Our teams are smart and diligent and take ownership of their work – they’re confident in their work but know how to collaborate with open ears and a spirit of learning. If you’re down-to-earth, approachable, and easy to strike up a conversation with, this may be a great fit for you.

Check out our brands:
levoit.com | cosori.com | etekcity.com

The Opportunity:

We are looking for a Senior Design Researcher to help inform a new generation of innovative products across our Vesync Portfolio of health and wellness brands. At Vesync, we thrive on designing great products that delight our customers. Working as part of our US
office embedded in our Product Innovation Team, you will act as the voice of the consumer, bringing insights into our front-end development process then again in the back-end to ensure the insights and product vision are upheld through our product life-cycle as we strive to link innovative technology with science-based wellness solutions.

What you will do at VeSync::
• Develop research plans and conduct qualitative (IDIs; focus groups; concept testing) and quantitative (surveys) consumer research to help inform the discovery phase of advanced product development as we look to break into new categories
• across all brands.
• Provide engineering and design teams with actionable insights to deliver consumer-centric products.
• Collaborating as part of a cross-functional, international team to deliver rigorous, relevant research that meets consumer needs – Be the voice of the consumer as we move through our development cycle.
• Translate feedback, including latent needs and dissatisfaction, into product innovation and development recommendations – working with teams over the course of the product development and launch cycle to ensure these are addressed.
• Managing a range of projects across all of our brands, ensuring that research is executed, and outputs delivered in a timely manner.
• Communicating effectively, professionally, and with confidence to cross-functional teams.
• Demonstrates creative and innovative thinking by hosting frequent brainstorm sessions to inform pre-research in the conceptual phase, then again during our development process to the point of commercialization.
• Effectively collaborates with consumer insights teams in the EU, UK and US to develop and publish a comprehensive understanding of consumer needs and expectations.

What you bring to the role::
• 6-8 years of UX Research specific experience required.
• Bachelor’s degree in a relevant field is required. If your Bachelor’s degree is not in a relevant field, a Master’s degree employing human-centered research is required. Relevant fields include but are not limited to: Psychology, Statistics, Anthropology, Marketing, Human Factors, Human-Computer Interaction, Product Design
• Strong data fluency to ensure research rigor across both qualitative and quantitative datasets is required
• High proficiency or expertise in research operations, user research tools (e.g., User Interviews, quantilope), and data analysis tools (e.g. R, SPSS, and/or advanced Excel) is required
• Hardware, connected smart devices, wearables, and/or physical consumer goods experience highly preferred.

Cultural Fit::
• Independent and proactive, able to move research forward without waiting for perfect conditions.
• Thrives in ambiguity, seeing opportunity rather than obstacles when faced with a challenge.
• Resilient, proactive, and solution-oriented. Thrives in ever-changing environments and competing priorities with a can-do attitude
• Eagerness to grow both the company and the research organization embedded with a product
• Clear and compelling communicator who can bring stakeholders together around insights.
• Experience working with international teams and having high cultural sensitivity and awareness.

Location::
• This is an on-site, office-based role in Tustin, CA.

Salary::
• Starting at $125K

Perks and Benefits::
• 100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents!
• 401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
• Generous PTO policy + paid holidays
• Life Insurance
• Voluntary Life Insurance
• Disability Insurance
• Critical Illness Coverage
• Accident Insurance
• Healthcare FSA
• Dependent Care FSA
• Travel Assistance Program
• Employee Assistance Program (EAP)
• Fully stocked kitchen