Sr. Data Operations Engineer

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position

In this role, you will be responsible for supporting the Enterprise data warehouse, analytics platforms, and data product applications. The candidate will collaborate with the cross-functional teams, and internal customers to identify and resolve issues and implement enhancements to the EDW system. To be successful in this role, you'll need a combination of technical skills, communication skills, problem-solving abilities, Commitment, and a customer-centric mindset.

Essential Job Duties

• Monitor and triage the EDW systems and user-related incidents for resolution. ETL monitoring and data refresh support to ensure the availability, reliability, and performance of the EDW systems and related applications.
• Prioritize and resolve support tickets within established SLAs to ensure minimal impact on business operations.
• Support month-end and quarter-close activities related to Finance and SIOP.
• Assist in designing and developing data pipelines using Apache Airflow, Snowflake, SAP ERP, SQL Database, SQL, SAP SLT, and other cutting-edge technologies.
• Utilize Python and Shell scripting to automate tasks and integrate systems.
• Support the administration of Apache Airflow and Linux environments, install, and configure all components of Airflow, tailoring the setup to your specific environment.
• Develop the necessary airflow DAGs and handle the deployment of all Airflow components.
• Create and maintain documentation for troubleshooting procedures, best practices, and standard operating procedures for data-related technologies.
• Monitoring and analyzing system performance, identifying bottlenecks, and implementing optimizations to improve system efficiency.
• Collaborating with cross-functional teams to identify and resolve issues and implement enhancements to the EDW system.
• Assist with a variety of activities related to the daily operations of the data team.
• Be available for emergency response, such as system outages or critical incidents and work towards a quick resolution.
• Provide On-call support for rotations and escalations.
• Experience working with source code management tools like GitHub.

Required Skills and Experience

• 10+ years of experience in Database development on Snowflake, SQL server, or Oracle platforms.
• 3+ years’ experience with Python and Apache Airflow.
• 3+ Years of experience in data warehousing and ELT development on the Snowflake data platform
• 2+ years’ Experience creating and visualizing data using Tableau.

 

Required Education and Training

• A bachelor's or master's degree in computer science, information technology, or a related field.

 

Preferred Skills and Experience

• Experience and functional understanding of data pipelines from SAP, Salesforce, and Cloud applications.
• Ability to work in a customer-facing role, with strong verbal and written communication skills, to effectively communicate with technical and non-technical stakeholders.
• Ability to adapt to evolving business requirements and implement changes in the environment accordingly.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.