Sr. Customer Care Executive Inbound

AdeebaEServicesPvtLtd

Kolkata, WB, India permanent

Posted: April 29, 2016

Job Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Inbound Tech process Hiring..

Experience candidate from outbound tech required..

Atleast 6 months of experience and must know to close their own calls..

Offered salary will be Fixed apart from that huge incentives per month

Salrary will be paid via Salary account on 1st of every month

Other Earning sources:

Daily/Monthly Incentives

Double Pay Offers

Loyalty bonus of Rs.5000 every year

Referral Bonus of Rs 2000/candidate

Huge hike basis on the offered salary within 9 months

Leaves: Rotational offs

24 paid leaves+b'day leave+comp offs

Shift Timing: Fixed

Morning(10:30am-8:30pm)

Night(8:30pm-6:30am)

Working Days:6 days

Bored of Target oriented and sales jobs? We have an urgent requirement for International inbound tech support Process for the post of Sr. Customer Service Executive Experience can apply.

Designation:SR. Customer Service Executive

Job Role: InboundVoice Process (UK shift)

Making calls to customers

Candidates are required to be energetic, patient and active listener while speaking to customers over phone.

Job Location: Kolkata

Employee Benefits:

Fixed shift.

Huge Performance Incentives

Attendance Allowances

Appraisal policy: Done every 6 months on the basis of performance and productivity

Extra Payout policy on Birthday

Extra Payout for Employee referral Scheme.

Monthly incentives

Excellent working environment for growth and opportunity.

Basic Eligibility Criteria:

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates/Post Graduates may also apply.

• Candidates should have basic knowledge in computer. Shortcut keys, toggling between windows and typing

Excellent Communication skill in English is mandatory as well as flexibility with shift timings

Excellent Employee Benefits .

Contact:Rima @7686839463

All your information will be kept confidential according to EEO guidelines.

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