Sr. Assoc-HRSS • HR Shared Services Global

Sutherland

Pristina, , Kosovo permanent

Posted: February 18, 2026

Required Skills

Job Description

Sutherland is seeking a reliable and organized person to join us as Human Resource Shared-Service Specialist. We are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Duties and Responsibilities:

• Professionally and accurately respond to written and oral queries from Employees / Ex-Employees regarding queries, concerns and requests pertaining to changes in their life-cycle and / or post separation
• Interface with HRBPs, HRIS, Compensation, Benefits and Payroll personnel to assist in the administration and support of employee queries and requests
• Responsible for the employee file maintenance
• Maintain high degree of confidentiality
• Execute other lawful tasks assigned by the management

Qualifications

Requires a college degree or 1-4 years of Human Resource experiencе

• Requires knowledge on various areas of human resources including benefits, employment, pay-related practices / processes and compensation
• Excellent communication and customer service skills
• Ability to work with a diverse group of employees
• Strong knowledge of Microsoft Office tools
• Demonstrate еmployee experience оrientation
• Strong verbal and written communication skills able to communicate in a clear, constructive and professional manner
• Ability to be pro-active in developing trust and professional rapport with employees and team members
• We will consider as advantage the previous experience with: Aladin and SuccessFactors

• Additional health and life insurance coverage
• Generous annual leave
• Food vouchers and various discounts
• Competitive salary and clear career progression
• World-class on-the-job training
• Work in a cozy office 

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