Sr. Analyst, Workplace Reporting & Data

About the Role

In this role, you will leverage workplace data, employee insights, and operational metrics to optimize the corporate workplace environment and strategy. Operating with a high degree of autonomy, you will support and enable the execution of Gap Inc.’s workplace strategies by translating complex data into clear insights and actionable recommendations that improve employee experience, drive operational efficiencies, and inform short- and long-term planning.

The Senior Analyst partners closely with Workplace Experience leaders, Real Estate, Finance, Human Resources, and external vendors to translate complex data into clear insights and actionable recommendations.
What You'll Do

• Collect, analyze and synthesize data from multiple sources (e.g., workplace utilization systems, employee surveys, service tickets, financial reports, and vendor data) to identify trends, risks, and opportunities impacting the workplace experience.

• Translate data and insights into clear, actionable recommendations that support Workplace Experience decision-making.

• Develop, enhance, and maintain reporting, dashboards, and metrics to track performance and measure the effectiveness of workplace and facilities initiatives.

• Partner closely with Workplace Experience leaders, Real Estate, Finance, Human Resources, and external partners to translate business and employee needs into analytical questions and measurable outcomes.

• Proactively identify operational and process improvement opportunities that unlock efficiencies, improve service delivery, and enhance the employee experience.

• Support cross-functional initiatives and projects by providing analytical expertise, structured problem-solving, and project management support as needed.

• Communicate complex data and findings in a clear, concise, and compelling manner to leaders and stakeholders at varying levels of the organization.

• Fulfill recurring and ad-hoc analysis and reporting requests, prioritizing work based on business impact and urgency.

• Benchmark internal performance against external best practices and industry standards to inform continuous improvement.

• Act as a thought partner to Workplace Experience and Facilities leaders by proactively surfacing insights, trends, and recommended actions.

• Apply strong diagnostic skills—listening, probing, and analysis—to translate ambiguous business challenges into data-driven solutions.

• Build strong, collaborative relationships across a matrixed organization to influence outcomes without direct authority.

• Regularly connect with peers to share best practices, align on standards, and identify emerging workplace trends.

• Demonstrate a growth mindset by actively seeking feedback and continuously developing analytical, business, and technical capabilities.

• Exercise sound judgment and maintain strict confidentiality when handling sensitive employee, financial, or facilities-related information.

Who You Are

• Continuous learner and possess an organizational savviness to build relationships across a matrixed organization, understand the business needs and deliver results

• Create with audacity through using your strong diagnostic skills in listening, probing and analyzing to translate business problems into data driven solutions

• Strong ability to derive meaningful insights from complex data sets and present them through compelling data storytelling

• Strong proficiency with O365, dataflows, Power BI, data queries, Smartsheet, and comfort with HR and Project Management systems

• Present problem analysis and recommended solutions in a creative and logical manner

• Profound understanding of the importance of confidentiality and handling of sensitive information