Sr Accounts Receivable (Bilingual) - Hybrid Guadalajara

MezTal is looking for a Senior Accounts Receivable Specialist to support the finance operations of a U.S.-based client. This role is ideal for an experienced AR professional who is comfortable managing the full accounts receivable cycle while collaborating with an international finance team.

In this position, you will work closely with the accounting team to ensure accurate invoicing, payment application, collections, and reconciliation of customer accounts. You will also communicate directly with clients to resolve billing issues and maintain healthy cash flow.

This role offers the opportunity to work with U.S. clients, strengthen English communication skills, and gain international professional experience while supporting global financial operations.

The ideal candidate is detail-oriented, proactive, and confident when communicating with clients about payments, discrepancies, and account status.

Key Responsibilities

• Manage the full accounts receivable cycle, including invoicing, collections, payment application, and account reconciliation
• Follow up with customers regarding outstanding invoices and past-due balances
• Communicate with clients via phone and email in English to resolve payment issues or billing discrepancies
• Apply and reconcile incoming payments to customer accounts
• Maintain accurate accounts receivable records and supporting documentation
• Support month-end close activities related to AR
• Collaborate with the accounting and finance teams to ensure accurate financial reporting
• Investigate and resolve discrepancies in customer accounts
• Escalate complex collection or account issues when necessary
• Maintain professional communication with internal teams and external clients

Requirements:
• Bachelor’s degree in Accounting, Finance, or a related field
• Approximately 5 years of experience in Accounts Receivable
• Experience managing the full AR cycle
• Experience working with U.S.-based clients or companies
• Strong English communication skills, both written and verbal
• Confidence handling phone calls with clients regarding payments and account issues
• Strong attention to detail and problem-solving skills
• Ability to work effectively in a collaborative team environment

Nice to Have

• Valid U.S. Visa

Why this role is a great opportunity

• Work directly with a U.S.-based finance team
• Gain experience supporting international accounting operations
• Strengthen your client-facing communication skills in English
• Be part of a growing nearshore team supporting global clients

Benefits:
• Christmas Bonus: 30 days, to be paid in December.

• Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
• Minor Medical Insurance: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
• Dental Insurance: Always smile with confidence!
• Life Insurance: (Death and MXN Disability)
• Vacation Days: 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
• Cell Phone Reimbursement & Transportation Subsidy.
• Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
• Multicultural Exposure: Work with operations within Mexico and United States.
• MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
• Exclusive Discounts: Benefits with different companies for being part of MezTal.
• Academic Agreements: Access to national universities and language schools.